This is an exciting opportunity to manage a team which ensures efficient and client-oriented organisation of education management support processes within the faculty. The OSA needs to keep correct application of formal legislation and regulation in mind.  You will work closely together with the cluster coordinators in supervising the support staff of the faculty office.  The translation of educational policies of the faculty and the university into transparent and effective administrative processes is key. Therefore you have to anticipate and contribute to strategic developments within the faculty and the university and participate in faculty- and university-wide deliberative bodies aimed at identifying developments and coordinating operational processes. You will provide guidance to implementing projects, such as those pertaining to streamlining the educational information supply.

We are looking for an inspiring, enthusiastic manager with an academic mind-set and a Master degree, who is well aware of the processes and deliverables that are part of an academic educational organisation.

Do you have the flexibility to balance between the needs of students, academic staff and the support staff while keeping in mind the goals of the FASoS faculty strategy, than you might be the right person for this job.

We expect you to work in a transparent and efficient way and to motivate your staff to perform in accordance to their expertise and abilities. Strong communicative skills, and sound proficiency in oral and written language, both in Dutch and in English are imperative. Are you also proactive, service-oriented and do you have insight in –and experience with– complex operational processes, than you might be the new colleague we are looking for.

Fixed-term contract: 2 years.

Maastricht University provides an attractive, internationally-oriented academic environment where young people receive an advanced education and scholars conduct first-rate research. You will have the unique opportunity to manage an interesting team and be part of the management team of the faculty.  

Specifically, we offer a 1.0 fte appointment for 2 years. In case of good performance and equal prospects for the faculty, a fixed appointment will be offered after one year. 

Remuneration will be according to standard salary levels, depending on education and relevant work experience. This implies a minimum of € 3.475,- and a maximum of € 5.405,- gross per month for a full-time appointment of 38 hours per week (salary scale 11/12, Dutch Universities Conditions of Employment). 

Each year the standard salary is supplemented with a holiday allowance of 8% and an end-of-year bonus of 8.3%. Other secondary conditions include e.g. partially paid parental leave. 

You have to be willing to move to (the vicinity of) Maastricht. If you do not already live in Maastricht (or its direct surroundings) you will be eligible for an allowance for moving costs. If you do not already live in Maastricht (or its direct surroundings) you might be eligible for an allowance for alternative housing.  

Maastricht University is renowned for its unique, innovative, problem-based learning system, which is characterized by a small-scale and student-oriented approach. Research at UM is characterized by a multidisciplinary and thematic approach, and is concentrated in research institutes and schools. Maastricht University has around 16,300 students and 4,300 employees. Reflecting the university's strong international profile, a fair amount of both students and staff are from abroad. The university hosts 6 faculties: Faculty of Health, Medicine and Life Sciences, Faculty of Law, School of Business and Economics, Faculty of Humanities and Sciences, Faculty of Arts and Social Sciences, Faculty of Psychology and Neuroscience.

http://www.maastrichtuniversity.nl/

The Office of Student Affairs (OSA) is an operational unit within the faculty that facilitates all educational processes that play a role in the so-called student life-cycle. Legislation, rules, guidelines, safety protocols, UM wide agreements and deadlines are leading in carrying out the tasks that underlie the educational processes. These are predominantly administrative, logistical, management and education management supporting tasks.
Due to the continuously changing environment (due to legislation, program changes, policies, digital developments, etc.), flexibility is important within the OSA as is the willingness to adapt the work to innovations or new quality requirements.
The staff resided in the OSA (about 20 people, 16 fte) works in teams. These are: Admissions, Front office, Planning, Exams, Service desk, Board of Examiners and International office. The OSA is organised in such a way that staff members can be deployed on different teams. This enables the office to deal with peak and off-peak periods and to ensure timely and correct handling of the student life-cycle.  

The Faculty of Arts and Social Sciences (FASoS) has about 250 staff members, and about 1,600 students. More than 76% of the students are non-Dutch (64 different nationalities). All programmes are offered in English and some are also offered in Dutch. FASoS offers two 3-year bachelor’s programmes: Arts and Culture and European Studies. It also offers eight different 1-year Master’s programmes and two 2-year research master’s programmes. Research is organised around four programmes: Politics and Culture in Europe; Science, Technology and Society Studies; Arts, Media and Culture; and Globalisation, Transnationalism and Development. The Faculty of Arts and Social Sciences is housed in the historic city centre of Maastricht.