Within the Recruitment & Admissions Department (bachelor and master programmes) of Rotterdam School of Management, Erasmus University (RSM), we are looking for an 

Admissions officer (0,8-1,0 Fte)

RSM’s Recruitment & Admissions (R&A) department is a young and dynamic shared service department within BSc & MSc Programme Management at RSM.  The R&A office aims to further increase enrolment by attracting a high-quality and international student body on behalf of the bachelor programme International Business Administration (IBA) and our 14 master programmes.

Your main tasks:

The admissions officer supports the Admissions manager in her day-to-day challenges to deliver against future targets in a continually changing environment. You will work with fellow admissions officers, recruitment officers, programme managers and various colleagues from the University Support Centres. 

As one of our admissions officers, you will be responsible for: 

• evaluating the often complex applications for admission to the BScIBA, pre-master and MSc programmes

• participation in national networks on credential evaluation

• keeping up to date with national and international laws and policy on student mobility

• preparing delivery of admissions statements

• providing excellent customer service as well as accurate and timely advice to our applicants regarding the admission to our programmes

• contributing actively to the continuous development and optimisation of the admissions processes

• pro-actively following up on high-potential students with an offer to understand the decision-making process and needs

• representing RSM at (international) student recruitment fairs.

Required qualifications and competencies:

• Higher professional or academic degree

• Preferably two years’ experience of evaluating of international education credentials

• Strong client focus; demonstrable experience of providing first-class customer services

• Prior working experience within higher education, especially the use of (Microsoft Dynamics) CRM and Osiris is a plus

• Demonstrable verbal and written communication skills in Dutch (level B2 minimum) and English (level C1 minimum)

• Well-organised, detail- and result-oriented, accurate and efficient

• Flexible, creative and able to function under the pressure of tight deadlines and large volumes of applications

• Strong interpersonal skills

• Team player

• Effective communication skills to handle admission enquiries and financial support requests from prospective students, also under time pressure

Employment conditions

The conditions of employment comply with the collective labour agreement for Dutch universities (CAO NU). We offer a full-time contract, initially for one year. Salary is subject to training and experience and may vary from a minimum of € 2,465 (scale 8) up to a maximum of € 3,722 (scale 9) gross per month, based on a full-time contract of 38 hours.

Erasmus University Rotterdam hasattractive employment conditions, which include a holiday allowance of 8 per cent, an end-of-year bonus of 8.3 per cent, and a generous number of vacation days. More information is available at http://www.eur.nl/en/working-erasmus-university

As the admissions officer will mainly work at our Woudestein campus, we expect our new colleague to reside in or close to Rotterdam.