The appointee will work within the team Office of Student Affairs at University College Maastricht. UCM offers students a broad range of courses to choose from, covering all scientific disciplines. Due to this freedom of choice, all students have an individual curriculum and consequently scheduling and administration is a rather complex process.

To complement the team we are looking for an enthusiastic and preferably experienced educational administrative professional who loves to be the first point of contact for students.

Tasks:

• Answering questions of students either in person during open office hours or via email;
• Providing information and assistance to course coordinators and students on educational administration;
• Administer, monitor and process students who (re-)register;
• Providing student support to enrolled students on course registration, providing transcripts and all other educational administration;
• Providing support in ordering, processing and archiving course materials, such as books, e-readers and course manuals;
• Provide clear communication through CANVAS for our students and teachers.

Job requirements:

• relevant MBO education and working level;
• experience with and affinity for students and educational administrative work;
• experience with SAP-SLM/CORSA is an asset;
• Excellent verbal and written communication skills in English as well as Dutch is required.

Competencies:

• You are organized, you work in a structured and accurate manner;
• You are independent, flexible and you can complement within the existing team;
• You are self-motivated and organized;
• You have an eye for details and you like keeping track of student data and records;
• You are capable of answering e-mails in a professional yet engaging/friendly way;
• You are service oriented, visible and approachable.

• Temporary appointment of 1 year. After this period, an extension is possible.
• Gross salary will be between € 2329 and € 3548 based on a full-time contract (38 hours/week) and depending on qualifications and workexperience scale 8/7 (UFO profile medewerker studentzaken, level 2/3).
• The terms of employment of Maastricht University are set out in the Collective Labour Agreement of Dutch Universities (CAO). Furthermore, local UM provisions also apply. For more information look at the website http://www.maastrichtuniversity.nl > Support > UM employees.

Maastricht University (UM)

Maastricht University is renowned for its unique, innovative, problem-based learning system, which is characterized by a small-scale and student-oriented approach. Research at UM is characterized by a multidisciplinary and thematic approach, and is concentrated in research institutes and schools. Maastricht University has around 20,000 students and 4,700 employees. Reflecting the university's strong international profile, a fair amount of both students and staff are from abroad. The university hosts 6 faculties: Faculty of Health, Medicine and Life Sciences, Faculty of Law, School of Business and Economics, Faculty of Science and Engineering, Faculty of Arts and Social Sciences, Faculty of Psychology and Neuroscience.

University College Maastricht (UCM)

The University College of Maastricht University is an international Liberal Arts and Sciences Honours College that specializes in Bachelor education for academically passionate and highly motivated students from a wide variety of backgrounds. Drawing on the strengths of Maastricht University’s faculties and its own core staff, it offers its students over 150 courses and an extensive skills training program, as well as a close-knit academic community. Academic freedom of choice and personal attention are hallmarks of the program. After completing their studies, many students go on to renowned Master’s or PhD programs, and a wide range of careers.