The Education & Exams Office (EEO) of the School of Business and Economics is an operational unit within the School’s Administration Office that facilitates educational processes that play a role in the so-called student life-cycle. Legislation, rules, guidelines, safety protocols, UM wide agreements and deadlines are leading in carrying out the tasks that underlie the educational processes. These are predominantly administrative, logistical, management and education management supporting tasks.

Due to the continuously changing environment (due to legislation, program changes, policies, digital developments, etc.), flexibility is important within the EEO as is the willingness to adapt the work to innovations or new quality requirements.

The staff resided in the EEO (about 25 people) works in teams. These are: Admissions Office, Planning & Canvas-support, Exams Administration & Front Office, and secretary for the Board of Examiners. EEO is organised in such a way that staff members can be deployed on different teams. This enables the office to deal with peak and off-peak periods and to ensure timely and correct handling of the student life-cycle. 

In order to lighten the administrative burden for SBE’s teaching staff, EEO is looking for two student affairs officers who can support lecturers with various administrative tasks related to exams and setting up their courses, such as collecting and processing of (partial) results, processing exam comments and organising exam inspections.

Tasks

•         Supporting course coordinators with exams and quizzes in Testvision and/or Canvas;

•         Processing attendance lists/(partial) results of courses and exams and preparing export lists for processing in SAP;

•         Supporting course coordinators in the execution of the comments procedure following written exams;

•         Organizing exam inspections;

•         Monitoring relevant deadlines and guidelines;

•         Providing support in ordering, processing and archiving course materials, such as books, e-readers and course manuals;

•         Contributing to the production of management reports;

•         Flexible deployment within EEO for other education and exam-related support activities.

Job requirements

•         Thinking and acting at MBO+/HBO-level, by education and/or working experience;

•         The official language at SBE is English, therefore excellent language skills in English, both verbally and in writing, is required. An English test might be part of the selection procedure;

•         The ability to speak and understand Dutch is considered an asset;

•         Excellent knowledge of and experience with MS Office, in particular MS Excel (demonstrable and in-depth);

•         Knowledge and use of SAP SLcM, Verint and Canvas is a plus;

•         Experience with and affinity for administrative work is highly appreciated.

Competencies

•         You are self-motivated and you can cope with limited supervision;

•         You are stress-resistant and have a hands on approach;

•         You are approachable, a team player and you contribute to a joint result;

•         You are customer friendly, easily accessible and service oriented;

•         You plan your activities, time and resources needed in order to obtain the best results;

•         You act precisely, carefully and confidentially when performing work;

•         You can reflect on your own performance and you use feedback in order to develop yourself.

Fixed-term contract: Temporary, 1 year.

Remuneration will be according to standard salary levels, depending on education and relevant work experience, in salary scale 7/8 (between € 2.329,- and a maximum of € 3.548,- gross per month, based on a fulltime employment contract) according to the collective labour agreement (CAO) of Dutch Universities, including 8% holiday pay and an 8,3% end of year payment. A preliminary scale might apply in case the suitable candidate has yet to develop certain professional skills.

The terms of employment of Maastricht University are set out in the Collective Labour Agreement of Dutch Universities (CAO), supplemented with local UM provisions. For more information on terms of employment, please visit our website http://www.maastrichtuniversity.nl > Support > UM employees.

Maastricht University

Maastricht University is known for its unique, innovative, problem-based learning system, which is characterized by a small-scale and student-oriented approach. Research at Maastricht University is characterized by a multidisciplinary and thematic approach, and is concentrated in research institutes and schools. Maastricht University has around 20,000 students and 4,700 employees. Reflecting the university's strong international profile, a fair amount of both students and staff are from abroad. The university hosts 6 faculties: Faculty of Health, Medicine and Life Sciences, Faculty of Law, School of Business and Economics, Faculty of Science and Engineering, Faculty of Arts and Social Sciences, Faculty of Psychology and Neuroscience.

School of Business and Economics

The School of Business and Economics (SBE) is one of the youngest faculties of business and economics in the Netherlands. It has a distinctive international profile and is Triple Crown accredited. It provides high-quality education and conducts excellent research with an international perspective. SBE strongly believes in creating close collaborations with its academic partners and societal stakeholders, its students and alumni, and with businesses and organisations in the Limburg Euregion, the Netherlands, Europe and the rest of the world.

The Education & Exams Office (EEO) of the School of Business and Economics is an operational unit within the School’s Administration Office that facilitates educational processes that play a role in the so-called student life-cycle. Legislation, rules, guidelines, safety protocols, UM wide agreements and deadlines are leading in carrying out the tasks that underlie the educational processes. These are predominantly administrative, logistical, management and education management supporting tasks.

Due to the continuously changing environment (due to legislation, program changes, policies, digital developments, etc.), flexibility is important within the EEO as is the willingness to adapt the work to innovations or new quality requirements.

The staff resided in the EEO (about 25 people) works in teams. These are: Admissions Office, Planning & Canvas-support, Exams Administration & Front Office, and secretary for the Board of Examiners. EEO is organised in such a way that staff members can be deployed on different teams. This enables the office to deal with peak and off-peak periods and to ensure timely and correct handling of the student life-cycle.