The PhD project is part of a collaboration between the Department of Human Resource Studies at Tilburg’s School of Social and Behavioral Sciences and ING. The candidate will be working both at the People Analytics Department of ING (Amsterdam) and at Tilburg University (in the department of Human Resource Studies). 
This project focuses on people analytics and continuous listening. It aims to explore how work strategies and characteristics (e.g., organizational policies, practices and other initiatives) translate into work experiences (e.g., employee well-being) and outcomes (team performance) that will drive impact (e.g., customer satisfaction). It will involve collecting and combining data from employee perceptions (surveys) with transactional, behavioral and operational data.
Example research topics are: 

• Employee wellbeing and performance in the era of a Hybrid Model of work
• Exploring causal inferences between job resources and job demands on employee wellbeing
• Linking close-ended survey responses to open-ended text responses in employee surveys

As this project makes use of various research methods, the PhD candidate will be offered opportunities to engage in training and development opportunities to them in applying these methods in research studies. It is crucial that there is an affinity with the topic and an eagerness to continuously develop new skills and competences. 

We look for a motivated, proactive, business-oriented, and result-driven PhD candidate and a good colleague that likes to and can effectively work in two teams (at ING and at the Department of HR Studies). Applicants must have a relevant MSc degree (preferably but not necessarily a research masters), for example in human resource management, organizational behavior and should have an affinity for advanced statistical methods. More specifically, the position has the following requirements. 

• Passion for people analytics
• Research skills and data analytical abilities
• Project management and organization skills
• Communication (including writing) and cooperation skills and the willingness to work in a team environment
• Interested in simultaneously working in people analytics practice and in the academic field of human resource management
• Fluency in English 

The PhD candidate will be employed by Tilburg University, which is among the top Dutch employers and has an excellent policy concerning terms of employment. The appointment is intended to lead to the completion of a PhD thesis. The PhD will be appointed at the Department of Human Resource Studies and begins with a contract for 12 months. Continuation of the appointment with another 36 months will be based on a performance evaluation. The gross salary for the PhD position amounts to € 2.443 per month in the first year, rising to € 3122 per month in the fourth year, based on a full-time appointment (38 hours per week).

Tilburg University and the Department of Human Resource Studies

Tilburg University is a modern, specialized university. The teaching and research of the School of Social and Behavioral Sciences (TSB) revolve around the themes of Health and Well-being, and Adaptiveness. The School’s inspiring working environment challenges its workers to study complex societal problems in a more integral way, for which we need expertise which crosses the boundaries of a specific department.
Tilburg University offers a bachelor’s and several master’s programs in psychology, including the research masters in “Individual Differences and Assessment” and “Social and Behavioral Sciences”, and a bachelor’s and master’s program in HR Studies.
The Department of Human Resource Studies is a well-established department with a strong reputation in academia. The department is well-known for its expertise in taking a balanced approach to strategic HRM (focusing on well-being, development and performance), strengths-based and lifespan approaches to HRM, and inclusive HRM. For more information about the HR Studies department and its staff members, please visit the following website: https://www.tilburguniversity.edu/about/schools/socialsciences/organization/departments/human-resource-studies.

ING People Analytics
People Analytics is an ambitious, young team rapidly developing ING’s People Analytics capability across the organization. Our purpose is to ensure HR and employee related decisions at ING are driven by facts by using data and analytics with increasing frequency. We also evaluate the impact of programs and strategies and create people insights that support an innovative HR Technology Strategy. The team consists of Data Analysts, Data Scientists, Data Engineers, Behavioural Scientists and Consultants. It sits within the Global HR organisation, in a dynamic, international and rapidly evolving environment.

Continuous Listening
The Continuous Listening programme was established in 2018 and has made considerable achievements since launching, including embedding employee engagement and organisational health into ING’s way of working.  Our objective is to empower decision makers with insights to enhance employees’ experience at ING through continuously collecting and analyzing employees’ sentiment and understanding impact drivers across a range of critical topics.