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As functional administrator, you will work in a team of administrators to support the deployment of information systems used for research (PURE and Hora Finita). You think along with the researchers who are using these systems and you translate their needs into functionalities. You respond to queries and deal with incidents through TopDesk. You will maintain contact with key users and colleagues about this. You also provide reports and make sure that the functional and technical documentation is up to date. Being able to quickly distinguish between main and secondary issues comes in useful. Many parties are involved in these systems, and they often have different wishes. You are good at empathizing with their wishes and enjoy working together with them on finding practical solutions.
With the team you actively look for ways to keep improving the relationship with the users.
This position is embedded within the department of Digital Resource Management (12 FTE). The department of Digital Resource Management is responsible for managing all systems and applications for which the library operates as system owner. In addition, the department also manages the knowledge base of the library and its underlying metadata models. The department provides knowledge and capacity on IT development to the other departments and projects.
We offer a dynamic work environment with plenty of room for personal initiatives and excellent terms of employment in accordance with the Collective Labour Agreement for Dutch Universities (CAO NU).
Employment will be for a period of 1 year with the prospect of a permanent appointment. The start date of this position is as soon as possible, and you will be based at the University Library in Rotterdam. The position is for 1.0 FTE. The salary is dependent on your experience and knowledge and ranges from a minimum of € 2.960,- monthly gross wage] to a maximum of € 4.670,- gross per month on a fulltime basis, in accordance with scale 10 of the CAO-NU. In addition, we offer an 8% holiday allowance, an end-of-year payment of 8.3%, and a very generous paid leave scheme. Furthermore, EUR is affiliated with ABP for the pension provision, and we offer partially paid parental leave, fully paid extended birth leave for partners, a personal career budget, work-life balance coaches, discounted collective health insurance, and more. As an employee, you can also use EUR facilities such as the University library and receive a discount on subscriptions for the Erasmus sports center.
Erasmus University Rotterdam aspires to be an equitable and inclusive community. We nurture an open culture, where everyone is supported to fulfill their full potential. We see inclusivity of talent as the basis of our successes, and the diversity of perspectives and people as a highly valued outcome. EUR provides equal opportunities to all employees and applicants regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, functional impairment, citizenship, or any other aspect which makes them unique. We look forward to welcoming you to our community.
Erasmus University Rotterdam (EUR) is an internationally oriented university with a strong social orientation in its education and research, as expressed in our mission ‘Creating positive societal impact’. EUR is home to 3.700 academics and professionals and almost 33.000 students from more than 140 countries. Everything we do, we do under the credo The Erasmian Way – Making Minds Matter. We’re global citizens, connecting, entrepreneurial, open-minded, and socially involved. These Erasmian Values function as our internal compass and create EUR’s distinctive and recognizable profile. From these values, with a broad perspective and with an eye for diversity, different backgrounds and opinions, our employees work closely together to solve societal challenges from the dynamic and cosmopolitan city of Rotterdam. Thanks to the high quality and positive societal impact of our research and education, EUR can compete with the top European universities. www.eur.nl.
The University Library has an open culture: collaboration, working based on trust and taking responsibility are important to us. The Library is the content manager of the University and helps researchers and students to create and spread knowledge.
Erasmus University Rotterdam (EUR)
Burg Oudlaan 50, 3062 PA, Rotterdam
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