The Faculty of Arts and Social Sciences (FASoS) has a job opening for a planner (medewerker studentenzaken 3 of 2), 0.70-0.80 FTE

The Faculty of Arts and Social Sciences (FASoS) has a job opening for a planner (medewerker studentenzaken 3 of 2), 0.70-0.80 FTE

Published Deadline Location
7 Mar 19 Mar Maastricht

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Please note: this is an internal vacancy. You can only apply for this job if you are already employed by this employer.
This post is vacant in the faculty Office of Student Affairs. The office is responsible for the administrative process running smoothly and answering staff and student questions regarding administration issues. Other major responsibilities are scheduling, student advice and internalisation.
General requirements for employees working at the office of student affairs are:
- Being customer focussed towards students and staff.
- Being flexible to perform new tasks and helping out colleagues.
- Being able to work precisely and accurate.
- Persistent to find answers and get the job done.
- Thinking out of the box to find solutions.

Job description

The new colleague we are looking for will start in the scheduling team.

The scheduling team is responsible for the planning and scheduling of all FASoS courses and skills and provides information and assistance to staff and students regarding their schedules as required.

Furthermore, the position involves frequent correspondence with course coordinators and tutors. Scheduling also involves composing the frame schedules, attendance sheets and compiling facts and figures when asked for. Since the planning department is also asked to perform tasks in Canvas, the schedulers also have a role in Canvas support for academic staff.

Depending on the needs of the faculty Office of Student Affairs and development of the new colleague, he or she might be affiliated to other teams and might be given other tasks. The new planner will work in a team of two planners. The new colleague will be trained and instructed by his/her colleague.


Maastricht University (UM)


  • This new officer has completed a relevant MBO+/HBO degree and/or evidence of experience in a similar level.
  • Is a true team player and is able to contribute to meetings in creative ways and strike a balance between being flexible and being proactive and assertive.
  • Is fluent in English and Dutch, in written and oral communication (an English test might be a part of the selection procedure).
  • Is able to work with Microsoft Office applications. Having experience in working with SAP SLM is a plus.
  • Experience with Syllabus+ or another scheduling tool is a plus.
  • Is accurate, efficient, service-oriented and immune to stress.
  • Has a drive to deliver high quality work.
  • Has a sense of proportion regarding interactions and (cultural) diversity within the academic community.
  • Has a proper sense of perspective in university-wide interactions.
  • Is capable of giving and receiving feedback effectively.

Further details:

  • The staff member works with data, which are confidential and sensitive to fraud, which is why a discreet job attitude is called for.
  • Given our culturally diverse student population and teaching staff, we expect our new staff member to deal with differences respectfully.
  • Regarding working hours/days in peak periods, some measure of flexibility is needed.
  • The new team member is open for tasks in other teams at office of student affairs.

If this job description suits your profile, please do not hesitate to apply (more information: below).

Conditions of employment

What can we offer? 
We offer a dynamic and challenging job in an internationally oriented organisation where young people receive an advanced education and scholars conduct exciting research.
This position will offer you the opportunity to collaborate with a variety of interesting people ranging from highly educated professionals to students.
In terms of our organisation, you are a member of the faculty Office of Student Affairs.

We offer you a part-time position (0.7 or 0.8 fte) as (UFO profile) "medewerker studentenzaken 3 or 2" for the duration of 12 months, which will be extend to permanent employment upon positive evaluation and equal prospects for the faculty.

Salary will be in (starting) scale 7 or scale 8, depending on relevant education and work experience. This means a minimum of € 2,471 and a maximum of € 3,764 gross per month for a full-time appointment of 38 hours per week. The salary is supplemented annually with a holiday allowance of 8% and a year-end bonus of 8.3%.

According to the university's relocation policy, you must move to (the vicinity of) Maastricht. If you do not yet live in Maastricht (or its immediate surroundings), you will be eligible for a contribution towards moving expenses. Other secondary conditions include a pension scheme, partially paid parental leave and the possibility to work hybrid.

The terms of employment of Maastricht University are set out in the Collective Labour Agreement of Dutch Universities (CAO). Furthermore, local UM provisions also apply. For more information look at the website > About UM > Working at UM.

Starting date: 1 July 2023, or as early as possible.


Maastricht University

UM is a European university with an international orientation, operating at the heart of society and firmly rooted in the region. Ever since it was founded in 1976, the university has worked across borders, with a particular focus on the Euregion. Here, we connect education and research internationally, analyze societal issues in their full breadth and reinforce the labor market through the triple-helix collaboration. We have an open and inclusive academic culture, an international community and a strong focus on innovative and interdisciplinary education and research. Our community is composed of students, lecturers, researchers, support staff, and alumni.

As the pre-eminent European university in the Netherlands, our core values
are diversity and inclusion, sustainability, mutual respect, integrity, democratic principles, and transparency. We take our social responsibility seriously by forging links between the university and society, from the local to the global level. Moreover, as a solid and resilient international community, we hold ourselves accountable for the future of our world. This entails paying special attention to the urgent challenges of the 21st century, such as securing a sustainable future for our society.

UM is committed to promoting and nurturing a diverse and inclusive community ( We believe that diversity in our staff and student population contributes to the quality of research and education at UM and strive to enable this through inclusive policies and innovative projects led by teams of staff and students. We encourage you to apply for this position regardless of your background or identity.

More on the mission and strategy of UM:


Faculty of Arts and Social Sciences

In the teaching and research at the Faculty of Arts and Social Sciences (FASoS), we highlight major developments in societies and cultures as they have unfolded during the modern and contemporary eras. We seek to gain understanding of the interrelationships of Europeanisation, globalization, scientific and technological development, political change, and cultural innovation. We are interested in how today’s societies cope with these challenges through, amongst others, practices of remembrance, governance techniques, strategies for managing knowledge, technologies, and risks and ways of dealing with diversity and inequality. Yet, understanding our present world is impossible without insight into its past. This is why historical research serves as a key element of our scholarly and educational identity.

FASoS has ca. 250 staff members and ca. 1,730 students. More than 77% of the students are non-Dutch (65 different nationalities) and 42% of our staff comes from abroad. All programs are offered in English. FASoS offers four 3-year BA programs: Arts and Culture, European Studies, Digital Society, and Global Studies. It also offers eight different 1-year MA programs and two 2-year ReMA programs. Research is organized around four programs: Politics and Culture in Europe; Science, Technology and Society Studies; Arts, Media, and Culture; and Globalization, Transnationalism, and Development. The Faculty of Arts and Social Sciences is housed in the historic city center of Maastricht.

More information on FASoS is available on our website:


  • Support staff (clerical, administrative, facility)
  • 26.6—30.4 hours per week
  • €2471—€3764 per month
  • Secondary vocational higher level +
  • AT2023.95


Maastricht University (UM)

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Grote Gracht 90-92, 6211 PA, Maastricht

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