As team leader/department head of Information Management, you will be responsible for the process of delivering administrative and management information and learning analytics to a range of target groups, including the Executive Board, deans, education management, quality assurance officers and lecturers and students. You will also be responsible for the management and development of the team that advises on opportunities for optimising educational processes, for the functional management of central and other administrative and educational applications used in the educational domain. Your team supports ESA process owners/managers with whom you will be responsible for developing efficient processes and manageable solutions that match ESA’s overall information system as well as the overarching TU Delft application landscape. Together with your IM colleagues, you will be responsible for translating the requirements of the process owner/manager (what) into a suitable (IT) solution (how). You will also advise the ESA management team on IT-related issues.　

As IM team leader/department head, you will work closely with colleagues within the University Services ICT service department (including Architecture), as well as fellow information managers within the faculties and other TU Delft service departments. This calls for a proactive collaborative attitude and organisational sensitivity.
　
The position will involve the following activities:
- You will manage colleagues in the Information management team and coordinate their professional development;
- You will manage the process of delivering management information and learning analytics, compile an information management plan annually, and
   monitor it’s progress;
- You will be responsible for the effective and efficient functional management of all central educational applications;
- You will advise the ESA management team on any choices to be made concerning IT issues;
- You will contribute to IM department policy development;
- You will ensure that the required business analyses are delivered to ESA process owners/managers, thereby contributing to the achievement of 
   digital excellence in accordance with the ESA service model;
- You will monitor the cohesion of the application landscape and information management within ESA, ensuring that it matches overall information   
   management within TU Delft;
- You will serve as the point of contact for the ICT service department on IT-related issues.

We are looking for a department head who excels in providing support in the professional development of information analysts, business analysts and functional managers and has a thorough knowledge of the management of education applications and information provision in a (large) educational institution. Knowledge of recent developments in learning analytics and privacy (GDPR) will be an advantage. You are able to think in terms of processes and to optimally coordinate the information systems and organisational processes from the perspective of students and lecturers.

You are an inspiring manager focused on collaboration, effective at forging links with other service departments and faculties, have strong analytical skills and are decisive and persuasive. You can function as an equal partner and senior advisor for the ESA management team and management team members from other service departments (e.g. ICT) and faculty information managers.

As head of the Information Management department, you will have:
- Experience in a similar position and in managing a team of ICT or other professionals;
- A completed qualification at academic level in information management or a similar programme;
- Excellent verbal and written communication skills;
- Knowledge of design methods for ICT systems;
- Good knowledge of ICT applications in an administrative environment;
- Extensive experience in educational logistics.

TU Delft is an international organisation and candidates for this position must have good verbal and written skills in Dutch and English.

Fixed-term contract: 1 year, with possibility of renewal.

The position is for 38 hours (1.0 FTE) a week. This is a one-year appointment with the possibility of renewal. The position is Scale 13 with a maximum gross monthly salary of €5,861 for a full-time appointment. In addition, TU Delft offers an attractive package of fringe benefits, such as a flexible working week, a health insurance discount, and the option to annually set terms and conditions of employment on an individual basis. Furthermore, an International Childcare Centre is located on campus, including childcare facilities, before/after-school care, and an international primary school. Our Dual Career Services department can also assist your partner to join you in Delft. The salary and terms and conditions of employment are based on the Collective Labour Agreement for Dutch Universities (CAO NU).

Delft University of Technology

Delft University of Technology (TU Delft) is a multifaceted institution offering education and carrying out research in the technical sciences at an internationally recognised level. Education, research and design are strongly oriented towards applicability. TU Delft develops technologies for future generations, focusing on sustainability, safety and economic vitality. At TU Delft you will work in an environment where technical sciences and society converge. TU Delft comprises eight faculties, unique laboratories, research institutes and schools.

https://www.tudelft.nl

University Corporate Office - Education & Student Affairs

Education & Student Affairs (ESA) provides educational support by taking care of education and student administration, coordinating the education policy, supporting and supervising Dutch and international students and PhD candidates, providing training in teaching and other areas, giving educational advice and support and organising sport & culture activities. ESA is made up of the departments Education Service Centre, Academic Services, Extension School and Sports & Culture. ESA employs around 250 staff. ESA is known within the TU Delft for the high-quality service it provides and has a pro-active and solution-oriented culture.

The Information Management (IM) team is one of the four ESA staff departments. The team is responsible for providing education-related information and the functional management of all TU Delft educational applications, including those that support the teaching and learning process (e.g. the digital learning environment, the platform for online education) and those that provide administrative and logistical support (e.g. student information system, timetable application). IM has a staff of about 18.

In order for IM to provide TU Delft with the best possible support and contribute to achieving ESA’s educational vision and strategic ambitions, four objectives have been determined:

1. To take responsibility for delivering high-quality, reliable and customer-focused management reports and learning analytics.

2. To provide high quality functional support for educational processes through optimally structured applications and process reports.

3. To (proactively) advise process owners and managers on updates and process optimization to educational processes and their supporting applications.

https://www.tudelft.nl/over-tu-delft/bestuur-en-organisatie/universiteitsdienst/