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Product Area Lead Services

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Product Area Lead Services

Deadline Published Vacancy ID 2025/547

Academic fields

Economics

Job types

IT

Education level

Higher professional education

Weekly hours

38 hours per week

Salary indication

€4728—€7297 per month

Location

De Zaale, 5612AZ, Eindhoven

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Job description

  • You are the connection between the strategic goals of TU/e, LIS, and our portfolio;
  • You act as a business partner for the faculties and other service departments;
  • You continuously seek the balance between the needs of our customers and stakeholders and the possibilities within our LIS portfolio;
  • You challenge our teams to put the customer at the center and to adapt and improve our processes accordingly;
  • You monitor the quality of our services together with the service manager and steer improvements;
  • You work closely with the coordinators of the teams and the competence manager of this area;
  • You help the area develop an agile mindset and corresponding ways of working;
  • You are part of the LIS management team.

Requirements

  • You have a higher professional (HBO) or academic (WO) level of working and thinking;
  • You have experience in managing teams;
  • You have an inspiring vision on customer service and value and the processes connected to them;
  • You are a networker and connector and you can communicate at various levels;
  • You have experience within an university context;
  • You inspire others with your action-oriented mentality;
  • You are proficient in both Dutch and English.

Conditions of employment

Fixed-term contract: 1 year.

An exciting position within an international yet personal university. You are right in the middle of the students, on a green campus within walking distance of the central station. Besides beautiful architecture, you will find varied workplaces and excellent sports facilities. We also offer you:
  • A monthly salary of minimum €4.728,- to maximum €7.297,- for full-time employment, depending on your knowledge and experience (scale 11/12 collective labour agreement for Dutch Universities).
  • In addition to vacation pay, a structural end-of-year bonus of 8.3%.
  • A favorable arrangement for more holidays or a sabbatical.
  • A selection model for additional fringe benefits.
  • Working hours in consultation for an optimal work-life balance.
  • Scope for your talent with advancement prospects and excellent development opportunities such as mentoring, workshops and coaching.
  • Partially paid parental leave and reimbursement for commuting expenses, working from home and the internet.
  • A generous employer contribution to the favorable ABP pension plan.

Here you can discover even more information about our conditions of employment. Build on your career at TU/e!

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