Are you an inventive content creator and skilled at digital communications? Do you have a talent for networking, and do you find it easy to navigate through large organisations with multiple stakeholders? Are you experienced with effective communications planning and are you focused on working efficiently?

Then you might be our next …

Alumni Communications Officer

at Erasmus University Rotterdam (EUR).

You will develop and deliver integrated communications to our network of 130,000+ international alumni with a focus on increasing the reach and effectiveness of digital communications.

Our alumni communications campaigns must champion the objectives and messaging of EUR. They should also reflect the preferences and interests of our stakeholders, and be informed by research, feedback and rigorous analysis of online communications performance. That’s why you should be an excellent networker within the university, as well as externally in our alumni network.

You’ll act as an alumni communications consultant for others from  the university that communicate with our community. You’ll be the creator  of the communications planning and process, and you will help to deliver best practice for alumni communications; you ensure the delivery of coherent messaging and an appropriate tone of voice for our alumni audience. 

Working from an office within RSM in partnership with fellow alumni professionals you will be leading the way in the creation of a first-class Alumni Relations service for Erasmus University Rotterdam. As Alumni Communications Officer, you will report to the Director Alumni Relations for EUR and RSM.

Your main tasks

• Develop and deliver long-term and annual communications campaigns according to a comprehensive plan for co-ordinating the alumni communications output of EUR
• Source and co-ordinate alumni-focused content for EUR publications, in liaison with copywriters and designers
• Analyse results to ensure the continuous improvement of our alumni communications programme
• Source and follow-up on PR opportunities which showcase alumni and raise the profile of EUR
• Liaise with colleagues in EUR’s Marketing and Communications department as well as colleagues in other faculties, departments and alumni
• Generate and manage alumni-focused content for EUR’s website and social media channels, ensuring that they are regularly updated (in line with the plan) with timely and relevant material that maximises audience engagement
• Provide advice and support to EUR colleagues as they develop their own content to ensure a consistent tone of voice towards the university’s alumni audience.

Required qualifications

• Fluent or near-native Dutch and English (min. B1), written and spoken, are both required. You will be dealing with an international network of alumni, as well as Dutch suppliers and stakeholders
• A proactive approach to identifying opportunities for improving the communications plan
• Ability to prioritise your own workload and remain motivated
• Ability to meet strict deadlines
• An interest in Higher Education and a genuine understanding of the strategic importance of alumni and supporter engagement
• Previous experience in a communications role, writing content for print and online publications
• Experience of analysing online metrics and digital communications.

Your required competences

We are looking for candidates who:

• Have a talent for cultivating and maintaining relationships
• Love to interact with other people and know how to make use of their contacts and network
• Have a natural way of engaging with and servicing internal and external customers
• Know how to manage expectations and conflicts, and how to solve problems if required
• Take responsibility and work independently
• Respond proactively, develop plans and proposals, and are not scared of sharing their innovative ideas
• Work systematically and consistently with action lists, and allocate their available working time efficiently.

Why this might not be your dream job:

• You prefer not to interact with internal and external customers when you’re working
• You like others to tell you exactly what needs to be done
• You would rather not work with a calendar
• You don’t understand digital communications

We offer

An interesting full-time position for the right candidate to develop themselves in the communications profession within an inspirational organisation that is highly socially involved.

The conditions of employment comply with the collective labour agreement for Dutch Universities (CAO NU). Salary is subject to training and experience and may vary from a minimum of €2,709 up to a maximum of €4,274 (scale 10 CAO NU) gross per month, based on a full-time contract of 38 hours.

The attractive benefits package includes an end-of-year bonus of 8.3 per cent, holiday allowance of 8 per cent, extensive leave facilities for a healthy work-life balance (41 days a year based on a 40-hour work week), and a good pension fund. Staff are also entitled to use various facilities, such as sport facilities, a theatre and a library. More information is available at www.eur.nl/en/working/eur-employer.

About Erasmus University Rotterdam

The Erasmus University Rotterdam (EUR), named after Rotterdam-born humanist and theologian Erasmus, is a research university with a strong international orientation and a pronounced social focus, both in its education and research activities. On the lively, modern campus, more than 28.000 students and scholars of more than 100 nationalities are constantly encouraged to develop their talents and meet their ambition. Our more than 2700 scientists and employees work together with all our students to solve challenges faced by global society, drawing their inspiration from the consistently dynamic and cosmopolitan city of Rotterdam. The academic education offered at our faculties is intensive, engaging and strongly focused on practical application. We increasingly perform our research in multidisciplinary teams, which are closely interwoven with international networks. In terms of research impact and the quality of its degree programmes, EUR can compete with the foremost universities in Europe, which is reflected in its consistent top-100 position in most major universities rankings. Erasmus University Rotterdam’s key values are daring, curiosity, social involvement, breaking new ground and striving for success www.eur.nl.

EUR is an equal opportunity employer and explicitly encourages applications from candidates of all genders, ethnicities, and nationalities.

About RSM

Rotterdam School of Management, Erasmus University (RSM) is one of Europe’s top-ranked business schools. RSM provides ground-breaking research and education furthering excellence in all aspects of management and is based in the international port city of Rotterdam – a vital nexus of business, logistics and trade. RSM’s primary focus is on developing business leaders with international careers who can become a force for positive change by carrying their innovative mindset into a sustainable future. Our first-class range of bachelor, master, MBA, PhD and executive programmes encourage them to become critical, creative, caring and collaborative thinkers and doers. Study information and activities for future students, executives and alumni are also organised from the RSM office in Chengdu, China. www.rsm.nl