The student experience officer will focus on enhancing the student journey from start to finish, from enrolment to graduation. In this role, you will focus on project management and take the lead in designing and implementing events, workshops and larger ESHCC interventions to foster student engagement and wellbeing throughout the study programmes across the 3 departments of the School.

You will closely work with colleagues from the Professional Services team to welcome (back) students and support them in the transition to student life at the Erasmus University, with a particular awareness of post or lessening pandemic concerns. You will need to have a good understanding of student matters to ensure that the student experiences are overall positive and their needs are effectively responded to.

You will be in contact with both students and staff to design the best possible workshops in topics such as student wellbeing, study success, personal development and career opportunities. Together with the Education Professional Services team and where possible with lecturers, you will make a positive and measurable contribution to the student experience and academic attainment.

You will be working in a dynamic and rapidly evolving environment and, as such, the range of duties in this text are indicative. You will be expected to show flexibility and adaptability in meeting the developing needs of the departments of the ESHCC.

Tasks:

• Organize mentor programmes for BA-1 students across programmes;
• Keep students informed with regard to what is happening in departments and programmes and upcoming events via multiple channels.
• Design and implement workshops and events for for both bachelor and master students.
• Make referrals to, and communicate with, other university departments that offer support services to students, for instance EUR’s wellbeing initiatives.

• Previous higher education experience
• Have at least one year of work experience, preferably in the field of (higher) education
• Can interact and network effectively with diverse stakeholders
• Excellent organization and time management skills
• Experience with designing and implement workshops and events
• You are a team player, but can also work well autonomously
• You are fluent in verbal and written Dutch and English (C1 level)

An internationally oriented and varied job in an enthusiastic team, with good working conditions in accordance with the Collective Labor Agreement for Dutch Universities (CAO NU).

We offer a contract that is initially for one year based on 0.8 fte. Your salary is dependent on your specific knowledge and experience, and will be calculated on the basis of full-time salary ranging between € 2.656,- and € 3.548,- gross per month, on a fulltime basis. (scale 8, CAO NU). A full-time appointment at EUR is 38 hours per week.

In addition, EUR pays an 8% holiday allowance and an end-of-year payment of 8.3% and offers excellent secondary benefits, and a very generous leave scheme. Furthermore, EUR is affiliated with ABP for the pension provision, and we offer partially paid parental leave, fully paid extended birth leave for partners, a personal education budget, work-life balance coaches and mode.

Erasmus University Rotterdam

Erasmus University Rotterdam (EUR) is an internationally oriented university with a strong social orientation in its education and research. Our scientists and students work in close collaboration with internal and external parties to solve global, social challenges, inspired by the always dynamic and cosmopolitan Rotterdam. Our mission is therefore "Creating positive societal impact". Our academic education is intensive, active and application-oriented. Our research increasingly takes place in multidisciplinary teams, which are strongly intertwined with international networks. With our research impact and thanks to the high quality of education, EUR can compete with the top European universities. The Erasmian values ​​function as our internal compass and make Erasmus University recognizable to the outside world: engaged with society, world citizen, connecting, entrepreneurial and open-minded. www.eur.nl

Erasmus School of History, Culture and Communication

The Erasmus School of History, Culture and Communication (ESHCC) is part of Erasmus University Rotterdam. The school has three departments: HistoryOpens external,  Arts and CultureOpens external and Media & CommunicationOpens external.

ESHCC offers high quality education, based on scientific research, at the intersection of the Humanities and Social Sciences. We teach our ambitious, Dutch and international students in a stimulating learning environment. After graduation, they will have acquired the knowledge, insight and skills to make an important and inspiring contribution to an increasingly international society in which diversity plays a major role.

The ESHCC also has an ambitious research agenda. We want to strengthen our involvement in multidisciplinary research, expand the share of external funding in our total research funding and increase our social impact:  https://www.eur.nl/eshcc/onderzoek/history-erasmus. Research takes place within the framework of two research centres:  ERMeCC and History@Erasmus.

The faculty has over 1870 students and approximately 226 employees.