The Department of Medical Informatics is looking for a Service Desk Operator to assist the EHDEN project
, a large international project funded by the Innovative Medicines Initiative. The EHDEN project aspires to be the trusted observational research ecosystem to enable better health decisions, outcomes and care. Its mission is to provide a new paradigm for the discovery and analysis of health data in Europe, by building a large-scale, federated network of data sources standardised to a common data model. This work is done in close collaboration with the Observational Health Data Sciences and Informatics (OHDSI)
You will be responsible for resolving incoming issues and questions from the broad spectrum of users of the EHDEN software ecosystem. In doing so you will have an essential role in the operation of the data network and will provide support to impactful healthcare research in European. You will be part of a large international network or data partners and researchers.