Key Account Manager

We are looking for a dynamic and passionate Key Account Manager who is eager to sell learning and development programmes and contribute to our mission of empowering professionals. If you're a creative and innovative individual with a strong sales background, dedicated to meeting client objectives, we would love for you to join our Client Engagement Department. In this role, you will work in a culturally diverse environment, focused on delivering exceptional value to clients and helping them grow through tailored educational solutions.

Job description
The Key Account Manager is responsible for selling, managing, and strengthening long-term relationships with corporate clients. You will work closely with programme managers, sales colleagues, the Corporate & Alumni Relations (CAR) department and marketing teams to ensure the delivery of high-quality programmes and learning solutions to corporate clients.

As the primary point of contact for both existing and new key clients, you will anticipate their executive education needs, offer expert advice, and manage communication between the clients and internal teams to ensure their requirements are met. You will also identify opportunities to bring in new business from existing clients, developing strong and trusting relationships with major accounts.

The Key Account Manager will:

• Maintain and cultivate ongoing, active engagement with both existing and new corporate clients.
• Proactively identify and develop sales opportunities with prospects.
• Develop a thorough understanding of key accounts' current and evolving learning needs.
• Negotiate contracts and SLAs with existing clients, ensuring timelines for deliverables are met.
• Actively participate in client-related events to strengthen relationships and identify additional sales opportunities.
• Collaborate with the Client Engagement, Sales teams to maximise profitability through up-selling and cross-selling.
• Participate in sales pitches for new clients when required.
• Contribute to the development of client knowledge systems.

To succeed in this role, you will have:

• Advanced university degree in Business Administration or a related field.
• A minimum of 5 years’ experience in sales management, key account management, or a similar relevant role.
• Proven track record in selling post-experience educational solutions
• Fluency in Dutch and English.
• Proven track record in delivering client learning solutions and meeting sales targets.
• Strong ability to build and maintain long-term relationships based on trust.
• Excellent written and verbal communication skills, along with the ability to network, build relationships, present, and influence others.
• Experience in, or a strong affinity with, leadership/management development and post-academic learning.

We are looking for candidates who:

• Are results-driven, organised, and self-motivated with strong ownership skills.
• Have a passion for sales and designing learning programmes tailored to client needs.
• Possess excellent time management and the ability to handle multiple client accounts.
• Are collaborative with a positive, can-do attitude.
• Have a strong understanding of the decision-making process within organisations, especially with key clients.
• Demonstrate solid business acumen and can turn data and sales insights into actionable recommendations.

We offer an ambitious, international and dynamic environment, in which we compete with the top business schools in Europe. Your ambition and personal drive will be greatly valued and we invest in personal development. We make sure you feel good about yourself, that you enjoy your work and that you grow in your profession.

You will also get:

• A salary between € 4.400 – € 6.500 gross per month on fulltime basis (ex. holiday allowance), based on your education, knowledge and work experience.
• 25 holidays and 12 ADV days.
• Annual 8% holiday allowance.
• Variable end of year performance bonus.
• Travel cost reimbursement and working from home allowance.
• The opportunity to participate in our collective health insurance.
• Access to all facilities on campus.
• Participation in our collective pension scheme.

Rotterdam School of Management, Erasmus University Rotterdam (RSM BV) is one of Europe’s most international and innovative business schools. Its primary focus is to develop business leaders with international careers who can become a force for positive change by carrying their innovative mindset into a sustainable future. RSM BV is privately funded and providesa first-class portfolio of MBA and executive programmes with an international team of 150 staff working from the university campus in Rotterdam.

RSM BV offers an environment where the staff is encouraged to embrace change as a challenge in helping the organisation reaching its goals and those of its students. The working atmosphere at RSM BV is informal and communication lines are short. Being an independent and commercial company within the Erasmus University, the situation of RSM BV is sometimes complex and challenging. At the same time the company itself it small enough to maintain personal contacts and be able to have an overview of what’s going on throughout the organisation. The environment is culturally diverse and very international.

RSM BV is located in a pleasant and relatively small office, based at the Erasmus University campus in Rotterdam. It’s a lively environment, with students, staff and different companies and restaurants. The office is easy to reach by public transport as well as by car.

RSM BV is an equal opportunity employer and explicitly encourages applications from candidates of all genders, ethnicities and nationalities. RSM BV values internal mobility; therefore internal candidates are strongly encouraged to apply. For more information, please visit the RSM BV website: www.rsm.nl