Come join our international programme management team at Rotterdam School of Management, Erasmus University (RSM) as our programme manager for the MSc programmes. This is your opportunity to support quality education with a mission and to help create a great student experience!

Job description
In this role, you are our temporary replacement for the programme manager MSc programmes for a period of six to seven months, starting 1 July 2024. We can discuss the exact start date.

This temporary vacancy is for 0.8 FTE and we’re happy that you can work on campus at least two days per week. On the other days, you can work from home if you like. We provide you with a notebook computer and accessories.

As the programme manager MSc programmes, you manage a portfolio of one-year master of science programmes in technology and operations management. Additionally, you contribute to the enjoyable study experience of our MSc students, and you participate in a friendly and collaborative team. A member of the RSM Education Services department, you’re situated on the fifth floor of the Mandeville building on Erasmus University’s Woudestein campus.

In this role you:

• Ensure that students register on time and in the correct programmes, courses and exams
• Act as the main point of contact for students for logistical and organisational issues
• Liaise with the academic departments to provide an optimal support structure for the respective programmes
• Implement elements of the quality control cycle, such as course evaluations
• Liaise with departmental colleagues on relevant issues e.g., scheduling staff, examination board, international office, admissions team and career centre
• Organise programme-related events such as introductory activities for new students
• Create regular reports
• Actively suggest and implement process improvements and contribute to updating our existing process documentation
• Lead or contribute to education-related special projects
• Contribute to marketing and recruitment activities
• Help to create an enjoyable study experience for master students

Your qualifications include:

• Minimum Dutch HBO or equivalent completed study
• Excellent spoken and written communication skills in English (minimum CEFR level C1: listen, speak, read, write) and advanced knowledge of Dutch (minimum CEFR level B1: read, listen)
• Advanced knowledge of and experience with the MS Office suite, especially Excel, Outlook, PowerPoint, Word and, ideally, Teams and SharePoint
• Experience, ideally, in academic programme management and/or project management

Your competences include:

• Optimistic and strong problem-solving attitude
• Ability to work independently and take initiative
• Good organisation skills
• Ability to liaise effectively and efficiently with students, instructors, team colleagues and other RSM and Erasmus University colleagues
• Customer-friendly attitude
• Ability to cope with demanding students
• Ability to deal with a busy, dynamic working environment and unexpected, new challenges as they arise
• Affinity with international environments
• Affinity with (higher) education

Working conditions

Employment is initially for a fixed period of time: six months. The terms of employment are in accordance with the Collective Labour Agreement for Dutch Universities (CAO NU). The feature is rated on a maximum scale of 10. Your salary is partly based on your education and experience, which means that a starting scale (scale 8) may apply. Your salary can therefore vary from € 3,072.00 to € 5,090.00 gross per month for full-time employment.

Erasmus University has an attractive package of employment conditions, including a holiday allowance of 8%, an end-of-year bonus of 8.3% and many holidays. For more information, see: www.eur.nl/werken-bij/eur-als-werkgever.

EUR also offers all employees an annual personal career budget with which you can further develop your skills and competences. There are also many training, development and coaching opportunities within EUR.

RSM wants to offer its employees a good work/life balance. Working partly from home is one of the possibilities, within the applicable frameworks and agreements.

Erasmus University Rotterdam

Erasmus University Rotterdam (EUR) is an internationally oriented university with a strong social orientation in its education and research, as expressed in our mission ‘Creating positive societal impact’. EUR is home to 3.700 academics and professionals and almost 33.000 students from more than 140 countries. Everything we do, we do under the credo The Erasmian Way – Making Minds Matter. We’re global citizens, connecting, entrepreneurial, open-minded, and socially involved. These Erasmian Values function as our internal compass and create EUR’s distinctive and recognizable profile. From these values, with a broad perspective and with an eye for diversity, different backgrounds and opinions, our employees work closely together to solve societal challenges from the dynamic and cosmopolitan city of Rotterdam. Thanks to the high quality and positive societal impact of our research and education, EUR can compete with the top European universities. www.eur.nl.

Rotterdam School of Management, Erasmus University (RSM) is one of Europe’s top-ranked business schools. RSM provides ground-breaking research and education furthering excellence in all aspects of management and is based in the international port city of Rotterdam – a vital nexus of business, logistics and trade. RSM’s primary focus is on developing business leaders with international careers who can become a force for positive change by carrying their innovative mindset into a sustainable future. Our first-class range of bachelor, master, MBA, PhD and executive programmes encourage them to become critical, creative, caring and collaborative thinkers and doers.
www.rsm.nl

RSM is an equal opportunity employer and explicitly encourages applications from candidates of all genders, ethnicities and nationalities.

The department is headed by three cluster managers and consists of several teams, such as programme management, schedulers, recruitment and admissions, study advice, business intelligence, international office, examination board support, and a career centre.

Together with your MSc programme management team members, you support the educational processes of around 3,000 international and Dutch students in 15 master of science programmes. As part of an international, diverse team, you have around nine direct colleagues. You also have frequent online and face-to-face contact with students, teaching faculty, neighbouring teams and, occasionally, external parties.

You are available to travel occasionally to go to events such as open days or graduations.

Would you like more information about this vacancy? Please contact Sofía Murell Lema, team lead MSc, at murelllema@rsm.nl.