Key Accountmanager

We look for a colleague who is passionate about learning and development, who is creative and innovative in helping us to reach our goals and those of our clients. We are looking for a professional service-oriented Key Account Manager with sales experience and would like to help educate professionals and work in culturally diverse environment to join our Client Engagement Department.

Job description
The Key Account Manager is responsible for managing and deepening long term relationships with (existing) corporate clients. You will work in close collaboration with programme managers, sales colleagues, the Corporate & Alumni Relations department (CAR) and the RSM Dean of Engagement & Partnerships to ensure the delivery of excellent high quality programmes and learning solutions to corporate clients.

You are the lead point of contact for existing key clients, anticipating the client’s executive education needs, advising clients and managing the communication between key clients and the internal team to ensure the client’s needs are met. You will also bring in new business from existing clients and develops strong and trusting relationships with major key clients.

Your main tasks
The Key Account Manager will:

• Maintain and develop ongoing active engagement with existing corporate clients.
• Develop a thorough understanding of key accounts current and evolving learning needs.
• Negotiate contracts and SLA’s with existing clients, establish and meet timelines for deliverables.
• Actively participate in client-related events to develop relationships and on-sell opportunities.
• Collaborate with other members of the Client Engagement and Sales Teams to maximize profit by up-selling or cross-selling.
• Participate in sales pitches for new clients where required.
• Contribute to building client knowledge systems.

• Advanced University degree in Business Administration or other relevant area
• Minimal 5+ years work experience in sales management, key account management or relevant experience
• Fluent in Dutch and English
• Proven results of delivering client learning solutions and meeting sales goals
• Ability to build and maintain long-term associations based on trust
• Excellent written and verbal communication, networking, (interpersonal) relationship building, presentation and influencing skills.
• Experience in or have strong affinity with leadership/management development and adult learning.

We are looking for candidates who

• Are result/goal oriented, organised and self-motivated with the ability to take ownership.
• Have excellent time management skills with the ability to manage several client accounts.
• Are collaborative with an can-do attitude.
• Have in dept understanding the decision making process as well as company key clients and drive the process forward.
• Have a strong business acumen.
• Are able to analyse data and sales statistics and translate results into recommendations for better solutions.

We offer an ambitious, international and dynamic environment, in which we compete with the top business schools in Europe. Your ambition and personal drive will be greatly valued and we invest in personal development. We make sure you feel good about yourself, that you enjoy your work and that you grow in your profession.

You will also get:

• A salary between € 4.400 – € 6.500 gross per month on fulltime basis (ex. holiday allowance), based on your education, knowledge and work experience.
• 25 holidays and 12 ADV days.
• Annual 8% holiday allowance.
• Variable end of year performance bonus.
• Flexibility with regards to working from home.
• Travel cost reimbursement and working from home allowance.
• The opportunity to participate in our collective health insurance.
• Access to all facilities on campus.
• Participation in our collective pension scheme.
• The possibility to travel with NS business card.

Rotterdam School of Management, Erasmus University Rotterdam (RSM BV) is one of Europe’s most international and innovative business schools. Its primary focus is to develop business leaders with international careers who can become a force for positive change by carrying their innovative mindset into a sustainable future. RSM BV is privately funded and provides a first-class portfolio of bachelor, master, MBA, PhD and executive programmes with an international team of 100 staff working from the university campus in Rotterdam.

RSM BV offers an environment where the staff is encouraged to embrace change as a challenge in helping the organisation reaching its goals and those of its students. The working atmosphere at RSM BV is informal and communication lines are short. Being an independent and commercial company within the Erasmus University, the situation of RSM BV is sometimes complex and challenging. At the same time the company itself it small enough to maintain personal contacts and be able to have an overview of what’s going on throughout the organisation. The environment is culturally diverse and very international.

RSM BV is located in a pleasant and relatively small office, based at the Erasmus University campus in Rotterdam. It’s a lively environment, with students, staff and different companies and restaurants. The office is easy to reach by public transport as well as by car.

RSM BV is an equal opportunity employer and explicitly encourages applications from candidates of all genders, ethnicities and nationalities. RSM BV values internal mobility; therefore internal candidates are strongly encouraged to apply. For more information, please visit the RSM BV website: www.rsm.nl