Office Manager/Receptionist

Are you a dynamic individual with good organisational skills and a passion for office management and providing facility services? We are looking for a motivated individual to join our team as an Office Manager/Receptionist.

This combined role offers a unique opportunity to play an important supporting role in our building, and interact with many different kinds of people while ensuring the smooth operations of our educational facility.

The Office Manager/Receptionist will work closely with two AUC Housemaster colleagues (who are mobile throughout the building), and reports directly to the Head of Operations and Finance.

Location
Amsterdam University College (AUC), located in Amsterdam Science Park (Oost), offers a broad bachelor’s programme to 900 students, and is known for a diverse and international student and staff body. AUC has its own educational building and is also a residential college: this means that all students live on campus, creating a small and intimate community. The Office Manager/Receptionist will work in the academic building only, and not in the student housing.

What are you going to do?
Working from a central welcome desk, you will:

• greet visitors, students, faculty, and staff and answer simple practical questions they may have upon arrival;
• provide more detailed information and (technical) assistance to all users of the building, regarding the use of the facilities and the practical services offered;
• become knowledgeable about the timetable (lesrooster) and the events that are taking place in the building, in case questions arise;
• manage incoming telephone calls, emails, and correspondence at the desk about the facilities and/or related practical matters;
• oversee the security of the building, including monitoring access and ensuring compliance with university policies;
• manage the ICT lending desk – where staff can borrow laptops, video conferencing cameras, key cards and other relevant items for their work – checking the items in and out and keeping the records up-to-date;
• help colleagues with planning small meetings and events (using a checklist), order catering and make room reservations for them;
• manage the stock of office supplies and re-order supplies through UvA’s ordering system, and support other small (technical) tasks in the back office;
• act as ICT contact person: manage requests of colleagues who want to request software (provided by UvA); order (replacement) laptops, mobile phones, or other ICT equipment;
• report anything broken or faulty in the building (coffee machines, AV equipment, furniture) and get the problem resolved/repaired;
• be a member of the Company Emergency Response Team (BHV-ploeg).

You have:

• a service-oriented attitude and motivation to work in an international environment. You enjoy supporting your colleagues with event planning, small technical questions, explaining how equipment works etc.;
• good communication skills and a good command of Dutch and English;
• a good command of Microsoft programmes such as Teams, Office, Outlook and Excel;
• preferably experience in building management, ICT, reception or facility management (independently or in cooperation with others), ideally in an educational or office environment;
• a BHV diploma, or you are willing to obtain one.

We offer a temporary employment contract for 32-38 hours per week for a period of 12 months. The preferred starting date is as soon as possible. A permanent contract will follow if we positively assess your performance.

The gross monthly salary, based on 38 hours per week and dependent on relevant experience, ranges between €2618 to €3298 (scale 6), depending on experience. This does not include 8% holiday allowance and 8.3% year-end allowance. The UFO profile Front Office Assistant (Medewerker Frontoffice) 2 is applicable. For this position we cannot sponsor a visa. The Collective Labour Agreement of Dutch Universities is applicable. The UvA offers good provisions regarding pension, health care, training facilities, mobility and paid parental leave.

Amsterdam University College offers a Liberal Arts and Sciences programme leading to a joint bachelor's degree issued by the University of Amsterdam (UvA) and Vrije Universiteit Amsterdam (VU). AUC is a residential college, with students living and studying together on its international campus at Amsterdam Science Park. The programme is taught entirely in English, is small-scale and selective, and admits up to 325 students each year based on their academic performance and motivation.

AUC’s profile

• AUC is a broad Liberal Arts and Sciences bachelor’s programme, offering breadth and depth of learning by focusing on far-reaching themes and real-world problems in science and society, thus crossing the boundaries between science, social science, and the humanities.
• We aim for academic excellence, offer an honours degree, select our students and aim to attract highly engaged staff.
• We have an international and intercultural focus, reflected in a diverse and international student and staff body, and an international curriculum and classroom setting with English as the language of teaching and learning.
• We are an engaging academic and social context supported by small class size, an attractive and modern residential college setting, and state-of-the-art facilities.
• We reach out to the community through off-campus community engagement and internships.

We are committed to strengthening inclusivity and diversity at AUC, which calls on us to stand firmly against discrimination, and to ensure an environment where every member of our community feels welcome and safe and knows their contribution is valued and respected. In this context we welcome and encourage applications for this post from people of all backgrounds.