IT Project manager – Service Management implementation

In 2025 we started the tender for our new Enterprise service management platform and in 2026 we will decide on what platform we will buy and work with for the future. That’s where you come in. Together with our expanding team: Enterprise Service and Process Optimization you will make this new platform work. From an implementation strategy till a project planning, steering committees and supplier contact, you will help us to make this project a success.

We have already build our project organization and a steering committee, extended project groups and sounding boards. What you will add to our enthusiastic team is a vision on a good implementation and guidance in the right direction.

What you will do

• You will help to manage the project team to a successful implementation together with the Product Owner. The team includes professionals such as application engineers, a Scrum Master, an adoption consultant, a service designer, and members of the extended project group.
• You will create and execute a comprehensive project plan that results in a fully functioning ESM platform. This includes defining the way of working, deliverables, and planning. The plan should combine both traditional project management and agile methodologies.
• You are responsible for managing project quality, finances, and timelines, with a strong focus on identifying and mitigating risks.
• You will further develop and strengthen the project organization, maintaining continuous alignment with key stakeholders.
• You will manage agreements and collaboration with our delivery partners.
• You will work closely with and support the Product Owner, ensuring that project execution aligns with product goals, priorities, and vision.
• You will be part of the IT Projects organisation, where various complex projects are carried out and where you may be deployed in the future.

An exciting position within an international yet personal university. You are right in the middle of the students, on a green campus within walking distance of the central station. Besides beautiful architecture, you will find varied workplaces and excellent sports facilities. We also offer you:

• A monthly salary of minimum €4.728 to maximum €7.297 for full-time employment, depending on your knowledge and experience (scale 11/12 collective labour agreement for Dutch Universities).
• In addition to vacation pay, a structural end-of-year bonus of 8.3%.
• A favorable arrangement for more holidays or a sabbatical.
• A selection model for additional fringe benefits.
• Working hours in consultation for an optimal work-life balance.
• Scope for your talent with advancement prospects and excellent development opportunities such as mentoring, workshops and coaching.
• Partially paid parental leave and reimbursement for commuting expenses, working from home and the internet.
• A generous employer contribution to the favorable ABP pension plan.

Here you can discover even more information about our conditions of employment. Build on your career at TU/e!

For questions about this position, contact Neline Khoenkhoen +31(0)6 142 14 095 or per e-mail n.c.khoenkhoen@tue.nl

For application inquiries, contact Rob van der Linden at r.m.e.v.d.linden@tue.nl or +31 (0)6 395 82 273.