Do you enjoy communicating with students and teaching staff, assisting with administrative tasks, and working in a dynamic environment? Do you have a proactive attitude and are you quick on your feet? If so, the position of PPLE Education Desk Assistant at the University of Amsterdam is the perfect opportunity for you.
Come join our small scale and vibrant community! The PPLE Education Desk Assistant plays a vital role in supporting the PPLE Education Desk team and teaching staff at PPLE College with all education-related matters. As the friendly face at the Education Desk during opening hours, you’ll be the first point of contact for students and staff, addressing their questions both in person and digitally. You'll provide essential administrative support to PPLE’s educational team!
What you will do Your main responsibilities include communicating with students and teaching staff, as well as assisting with the administrative side of course and examination preparation. You’ll manage requests that come in via email, ServiceNow, phone, or in person. The front desk is open every day, and you’ll be working three days a week, alongside the other education desk assistant. Additional tasks will involve assisting in updating Canvas pages, booking rooms, monitoring PPLE mail, and ordering books for staff.
What we expect from you The successful PPLE Education Desk Assistant is enrolled as a student (for the academic years 2024-2025 and 2025-2026) and has both excellent administrative and communication skills.
In addition, you have/are:
- A pro-active, problem-solving and creative attitude;
- Quick on your feet and you can easily swap between tasks;
- Excellent English language and communication skills (native or near-native speaker);
- Experience in an administrative/support role; and therefore comfortable with handling a variety of information and tasks and channelling this to the right people.
- Strong Excel and Canvas skills;
- Excellent organisational skills and able to work in a precise manner;
- Able to work both independently and in a team in a dynamic educational environment;
- Able to resolve issues in a diplomatic and confidential manner.
Preferred experience/skills:
- Experience with SIS and a ticket system (e.g. Topdesk/ServiceNow) is considered a pré;
- Dutch language and communication skills.
Due to the nature of the work PPLE students cannot apply for this position. What we offer you We offer a temporary employment contract until 31 August 2026 with a probationary period of one month, preferably starting 1 May 2025. If you prove to be a good match for the job and are still studying, then an extension is possible. The employment contract is for maximum 16 hours a week. Your salary, depending on your relevant experience on commencement of the employment contract, ranges between €2.925 to €2.981 gross per month on the basis of a full working week of 38 hours. This sum does not include the 8% holiday allowance and the 8.3% year-end allowance. The
Collective Labour Agreement for Dutch Universities (CAO NU) is applicable.
Your workplacePPLE College at the University of Amsterdam (UvA) offers an interdisciplinary, research-based, English taught bachelor programme in Politics, Psychology, Law & Economics (PPLE). PPLE College offers students an academic programme focused on the challenges science and society face at the intersections of its four disciplines. PPLE students learn to analyse complex societal and organisational challenges through the integration of theories and methods from Politics, Psychology, Law and Economics. PPLE College is based on the following four principles:
- an interdisciplinary environment,
- small-scale institute and intensive English language curriculum,
- a research-based learning programme and
- an inspiring international learning community.
PPLE is a selective honours programme. Prospective students are selected to have a strong academic background, to be highly motivated and are from both the Netherlands and abroad. The programme features an intensive tutoring system, inspiring educators and dedicated staff. Want to know more about our organisation? Read more about
working at the University of Amsterdam.
If you feel the profile fits you, and you are interested in the job, we look forward to receiving your letter and CV. You can apply online via the link below. We will accept applications until
10 March 2025. The application interviews will take place on Thursday 20 and Monday 24 March 2025.
Please note that PPLE students will not be selected due to the nature of the work and therefore do not need to apply. If you have any questions about the position, please contact (during office hours):