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Product Area Lead Services

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29 days remaining

Product Area Lead Services

Deadline Published Vacancy ID 2025/547
Apply now
29 days remaining

Academic fields

Economics

Job types

IT

Education level

Higher professional education

Weekly hours

38 hours per week

Salary indication

€4728—€7297 per month

Location

De Zaale, 5612AZ, Eindhoven

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Job description

  • You are the connection between the strategic goals of TU/e, LIS, and our portfolio;
  • You act as a business partner for the faculties and other service departments;
  • You continuously seek the balance between the needs of our customers and stakeholders and the possibilities within our LIS portfolio;
  • You challenge our teams to put the customer at the center and to adapt and improve our processes accordingly;
  • You monitor the quality of our services together with the service manager and steer improvements;
  • You work closely with the coordinators of the teams and the competence manager of this area;
  • You help the area develop an agile mindset and corresponding ways of working;
  • You are part of the LIS management team.

Requirements

  • You have a higher professional (HBO) or academic (WO) level of working and thinking;
  • You have experience in managing teams;
  • You have an inspiring vision on customer service and value and the processes connected to them;
  • You are a networker and connector and you can communicate at various levels;
  • You have experience within an university context;
  • You inspire others with your action-oriented mentality;
  • You are proficient in both Dutch and English.

Conditions of employment

Fixed-term contract: 1 year.

An exciting position within an international yet personal university. You are right in the middle of the students, on a green campus within walking distance of the central station. Besides beautiful architecture, you will find varied workplaces and excellent sports facilities. We also offer you:
  • A monthly salary of minimum €4.728,- to maximum €7.297,- for full-time employment, depending on your knowledge and experience (scale 11/12 collective labour agreement for Dutch Universities).
  • In addition to vacation pay, a structural end-of-year bonus of 8.3%.
  • A favorable arrangement for more holidays or a sabbatical.
  • A selection model for additional fringe benefits.
  • Working hours in consultation for an optimal work-life balance.
  • Scope for your talent with advancement prospects and excellent development opportunities such as mentoring, workshops and coaching.
  • Partially paid parental leave and reimbursement for commuting expenses, working from home and the internet.
  • A generous employer contribution to the favorable ABP pension plan.

Here you can discover even more information about our conditions of employment. Build on your career at TU/e!

Additional information

To be able to adjust to our changing context, this role will start as a temporary position for at least one year. That makes it an excellent possibility as a first step into management experience on this level.

Do you recognize yourself in this profile and would you like to have more information about the position, please contact Dianne Koenen (Compentence Manager LIS) via b.a.w.koenen@tue.nl

Working at TU/e

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