He/she has direct responsibility for:

• The design and implementation of the year plan and schedule of courses and exams
• Correct and timely registration of students in programmes/courses/exams
• The implementation of elements of the quality control cycle, such as course evaluations
• Liaising with the Academic Director in order to provide an optimal support structure for the respective programme;
• Being the principle point of contact for students regarding logistical & organisational issues;
• Liaising with colleagues in the department on relevant issues (Examination Board, International Office, Admissions, Career Centre, and so on);
• Organisation of programme-related events such as introductory activities for new students and study trips.

He / she will contribute to:

• Marketing and recruitment activities;
• The efficient, effective and pleasant operations of the MSc unit;
• An enjoyable study experience of the master students;
• Advice on, initiation and implementation of process improvements.

Requirements

The ideal applicant should:

• Hold a higher education degree;
• Ideally have two years of relevant working experience in (international) higher education;
• Possess quantitative and analytical skills;
• Ideally have affinity to the finance sector or finance-related matters;
• Have an excellent command of English (CEFR level C1 or higher) and an advanced command of Dutch (CEFR level B1 or higher);
• Possess excellent communication skills;
• Have a customer friendly attitude, whilst being able to cope with demanding students;
• Have an affinity with administrative processes, databases, and analytic IT tools
• Have a high level of accuracy;
• Be able to liaise effectively and efficiently with various stakeholders (i.e. students, academic director, instructors, RSM and EUR colleagues);
• Be able to handle multiple processes and projects in parallel;
• Have an optimistic and strong problem solving attitude;
• Be resilient and stress-resistant;
• Be able to work independently and take initiative.

Fixed-term contract: (8 months), temporary maternity leave replacement.

The conditions of employment correspond with the collective labour agreement for Dutch Universities (CAO NU).

Salary is subject to training and experience and may vary from a minimum of € 2,465 gross per month (scale 8 CAO NU) to a maximum of € 4,084 gross per month (scale 10 CAO NU), based on a fulltime contract of 38 hours.

Erasmus University has attractive employment conditions, which include a holiday allowance of 8.0%, an end-of-year bonus of 8.3% and a considerate amount of vacation days. More information is available at https://www.eur.nl/english/workingat/.

Rotterdam School of Management, Erasmus University (RSM) is one of Europe’s top 10 business schools. RSM provides ground-breaking research and education furthering excellence in all aspects of management and is based in the international port city of Rotterdam – a vital nexus of business, logistics and trade. RSM’s primary focus is on developing business leaders with international careers who can become a force for positive change by carrying their innovative mindset into a sustainable future. Our first-class range of bachelor, master, MBA, PhD and executive programmes encourage them to become critical, creative, caring and collaborative thinkers and doers. Study information and activities for future students, executives and alumni are also organised from the RSM office in Chengdu, China. www.rsm.nl

About the department

The Programme Manager is part of the unit MSc Programmes that manages 14 RSM pre-experience master programmes. He/she works closely with the three other MSc programme managers and the programme assistant and he/she reports to the Executive Director MSc Programmes. The programme manager liaises with a number of other units, such as the Examination Board, the Examination Administration, the student advisers, the International Office, Career Services, the Recruitment and Admissions Office and the Resource Department and has frequent contact with both teaching staff and students.