The colleague we are looking for will perform the following tasks, after an initial training period, according to a schedule formulated by the team leader, whereby peak periods serve as a guiding principle:

• Preparing graduation dossiers, to facilitate informed decisions on exams, and doing the interrelated communication to students.
• Ordering diplomas and related documents and entering them into the system.
• Coordinating the organisation of diploma ceremonies with the Marketing and Communications department.
• Maintaining contact with proctors at exams administered by the faculty (in the context of the “special arrangement”).
• Organising the Colloquium Doctum Exam, including the related paperwork.
• Processing exam results.
• Monitoring the inspection procedure of all exams administered by the faculty.
• Looking after the key-usership VOLG (SAP) and the system’s Academic Structure.
• Providing support in the planning and organisation of exams and filling in for the exam coordinator in case of his/her absence.
• (occasionally) helping out at other departments in the Office of Student Affairs.

This new officer

• Has strong social skills and is a true team player. You are able to contribute to meetings in creative ways and strike a balance between being flexible and being assertive.
• Is fluent in English and Dutch, in written and oral communication (an English test is part of the selection procedure).
• Has completed a relevant MBO+/HBO degree in the field of administrative work and evidence of experience in a similar job/intellectual level.
• Is able to work with Microsoft Office applications.
• May have experience in working with SAP SLM and this is a plus.
• Is a team player who can also perform tasks autonomously.
• Has no dislike of bulk activities.
• Has a flexible and proactive job attitude.
• Is accurate, efficient, service-oriented and immune to stress.
• Has a drive to deliver high quality work.
• Has a sense of proportion regarding interactions and (cultural) diversity within the academic community.
• Is able to shift gears quickly.
• Is able to deal with a chain of actions.
• Has a proper sense of perspective in university-wide interactions.
• Is capable of giving and receiving feedback effectively.

Further details:

• The staff member works with data which are confidential and sensitive to fraud, which is why a discreet job attitude is called for.
• Given our culturally diverse student population and teaching staff, we expect our new staff member to deal with differences respectfully.
• Regarding working hours/days in peak periods, some measure of flexibility is asked for during six weeks per year on average (announced in advance).

If this job description suits your profile, please do not hesitate to apply (more information: below).

We offer a dynamic and challenging job in an internationally-oriented organisation where young people receive an advanced education and scholars conduct exciting research.

This position will offer you the opportunity to collaborate with a variety of interesting people ranging from highly educated professionals to students.

In terms of our organisation, you are a member of the policy cluster of our faculty office.

We offer a 0.80 – 1.0 fte appointment as Student Affairs Officer for one year. In case of good performance and equal prospects for the faculty, extension of the employment on a permanent basis is a possibility.

Within the framework of the university job structure (UFO), the position of Student Affairs Officer is in the category “Medewerker Studentenzaken”, level 3 or 2.

Remuneration will be according to standard salary levels, depending on education and relevant work experience (or starting scale), in salary scale 7 or 8 (€ 2.471,- and 3.674,- gross per month), based on a fulltime appointment) according to the collective labour agreement (CAO) of Dutch Universities, including 8% holiday pay and an 8,3% end of year payment.

Other secondary conditions include e.g. a pension scheme and partially paid parental leave, up to 40 days off per year for full-time employment, bicycle plan and other attractive and contemporary conditions. For more information look at the website www.maastrichtuniversity.nl > About UM > Working at UM.

You have to be willing to move to (the vicinity of) Maastricht. If you do not already live in Maastricht (or its direct surroundings), you will be eligible for an allowance for moving costs. If you do not already live in Maastricht (or its direct surroundings), you might be eligible for an allowance for alternative housing.

Maastricht University

UM is a European university with an international orientation, operating at the heart of society and firmly rooted in the region. Ever since it was founded in 1976, the university has worked across borders, with a particular focus on the Euregion. Here, we connect education and research internationally, analyse societal issues in their full breadth and reinforce the labour market through the triple-helix collaboration. We have an open and inclusive academic culture, an international community and a strong focus on innovative and interdisciplinary education and research. Our community is composed of students, lecturers, researchers, support staff, and alumni.

As the pre-eminent European university in the Netherlands, our core values
are diversity and inclusion, sustainability, mutual respect, integrity, democratic principles, and transparency. We take our social responsibility seriously by forging links between the university and society, from the local to the global level. Moreover, as a solid and resilient international community, we hold ourselves accountable for the future of our world. This entails paying special attention to the urgent challenges of the 21st century, such as securing a sustainable future for our society.

UM is committed to promoting and nurturing a diverse and inclusive community (https://www.maastrichtuniversity.nl/about-um/diversity-inclusivity). We believe that diversity in our staff and student population contributes to the quality of research and education at UM and strive to enable this through inclusive policies and innovative projects led by teams of staff and students. We encourage you to apply for this position regardless of your background or identity.

More on the mission and strategy of UM: https://www.maastrichtuniversity.nl/about-um/organisation/mission-strategy

FASoS

Faculty of Arts and Social Sciences

In the teaching and research at the Faculty of Arts and Social Sciences (FASoS), we highlight major developments in societies and cultures as they have unfolded during the modern and contemporary eras. We seek to gain understanding of the interrelationships of Europeanisation, globalisation, scientific and technological development, political change, and cultural innovation. We are interested in how today’s societies cope with these challenges through, amongst others, practices of remembrance, governance techniques, strategies for managing knowledge, technologies, and risks and ways of dealing with diversity and inequality. Yet, understanding our present world is impossible without insight into its past. This is why historical research serves as a key element of our scholarly and educational identity.

FASoS has ca. 270 staff members and ca. 1,730 students. More than 77% of our students are non-Dutch (65 different nationalities) and 42% of our staff comes from abroad. All programmes are offered in English. FASoS offers four 3-year Bachelor’s programmes: Arts and Culture, European Studies, Digital Society, and Global Studies. It also offers eight different 1-year MA programmes and two 2-year ReMA programmes. Research is organised around four programmes: Politics and Culture in Europe; Science, Technology and Society Studies; Arts, Media and Culture; and Globalisation, Transnationalism and Development. The Faculty of Arts and Social Sciences is housed in the historic city centre of Maastricht.

Further information on the Faculty of Arts and Social Sciences is available on our website: www.maastrichtuniversity.nl/fasos.