Quality officer (0,8 - 1,0 fte)

Quality officer (0,8 - 1,0 fte)

Published Deadline Location
14 Oct 24 Oct Den Haag

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Hotelschool The Hague is looking for a: Quality Officer (0,8 - 1.0 fte) with passion for education with at least five years of professional experience.

Job description

Curricula
The curricula at Hotelschool The Hague is delivered in a unique competency approach. Courses are integrated using modern methods of practical application and active learning. This includes blended learning, business simulations and real case studies, enhancing the students; understanding of each discipline as it is used in real world scenarios.

The community within the school is international, and the programme, and all business is conducted completely in English. Hotelschool The Hague has an excellent reputation developed over 90 years; the result of the structured & innovative educational programme and the experience and quality of our staff and lecturers.

Quality  
For staff and management it is important that Hotelschool the Hague complies with the quality processes and standards on institutional level and programme level. He/she drafts and maintains the framework for the quality assurance system. The Quality Officer is responsible for ensuring the implementation of quality agreements and makes sure that the necessary processes are in place. The Quality Officer executes evaluations and surveys, such as NSE and course evaluations. He/she ensures that the results and analysis are communicated clearly and that improvements are implemented. The Quality Officer is responsible for ensuring and completing the quality PDCA cycli at various levels within the Hotelschool. He/she steers and improves processes and documents that contribute to education quality assurance.

Advising
The Quality Officer is a pro-active discussion & sparring partner for lecturers and the Educational Management Team. He/she draws up and implements quality improvement proposals and project plans and educates and advises faculties about quality performances. The Quality Officer initiates activities to increase the awareness among colleagues of the importance of quality assurance. The Quality Officer participates in internal and external trainings/workshops focused on quality assurance within higher education.

Monitoring
The Quality Officer monitors the quality and consistency of the delivery of the Hotelschool’s quality standards and end qualifications.

Realising
The Quality Officer actively contributes to realising the quality goals and standards, by pro-actively coordinating and guarding PDCA processes.

Specifications

Hotelschool The Hague

Requirements

  • A relevant university (Master’s) degree; preferably some experience with research and data analyses;
  • At least five years of relevant working experience, preferably within higher education institution;
  • demonstrated experience in the field of executing researches, surveys related to quality standards, advising, accreditation and project-based work methods;
  • excellent advisory, analytical and presentation skills, is persuasive and possesses excellent communication skills (oral and written);
  • the following competencies: organisational awareness, intercultural sensitivity
  • an excellent command, both oral and written, of Dutch and English.

Conditions of employment

Hotelschool The Hague offers a salary based on scale 10 with a range between € 2.769,32 and € 4.192,37 depending on your professional experience and qualifications in line with the sector’s collective agreement (CAO-HBO).

In addition, Hotelschool The Hague offers an excellent package of fringe benefits:

  • A 13th month;
  • a retirement pension through ABP;
  • excellent opportunities for further education;
  • the possibility to participate in collective (health) insurance;
  • when appropriate, we provide professional expat services. 

Employer

Hotelschool The Hague (HTH) was founded in 1929, making it one of the oldest independent hotel schools in the world. Since 1929, Hotelschool The Hague has been renowned for its education and innovative research, and is ranked among the Top 5 Hospitality Management Schools in the world. The school has two campuses, one in The Hague and one in Amsterdam with over 2600 students, an international student intake of over 40% and more than 250 employees.

For the last five years, Hotelschool The Hague has been voted best public hotel school in The Netherlands. Furthermore, Hotelschool The Hague has been voted best hotel school in comparison with public and private hotels schools in The Netherlands. Graduates of Hotelschool The Hague occupy leading positions in the hospitality industry all over the world. 

Specifications

  • Managerial positions; Education; Policy and staff positions; Research, Development, Innovation
  • Behaviour and Society; Economics
  • 32—40 hours per week
  • €2769—€4192 per month
  • University Graduate
  • SP Quality Officer

Employer

Hotelschool The Hague

Learn more about this employer

Location

Brusselselaan 2, 2587 AH, Den Haag

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