As an admissions officer, you will evaluate applications for admission and give advice to potential students, councillors and parents on our portfolio of programmes.

Your main tasks
As one of our admissions officers, your main tasks will be:

• evaluating the often-complex applications for admission to the BScIBA, pre-master and MSc programmes
• providing excellent customer service as well as accurate and timely advice to our applicants about the admission to our programmes
• contributing actively to the continuous development and optimisation of the admissions and scholarship processes

You will also you will be involved with a variety of other tasks including:

• updating various web pages and mailings
• participating in various project work groups
• assisting in the evaluation, decision making and administrative process for scholarship applications in collaboration with various colleagues and stakeholders
• staying abreast of new scholarship schemes and designing new application procedures
• representing RSM at (international) student recruitment fairs
• participating in national networks on credential evaluation
• keeping up to date with national and international laws and policy on student mobility

• Higher professional or academic degree in any field
• Preferably two years' experience with the evaluation of international education credentials

Your required competencies

• Strong client focus; demonstrable experience of providing first-class customer services
• Good verbal and written communication skills in Dutch (level B2 minimum) and English (level C1 minimum)
• Well-organised, detail- and result-oriented, accurate and efficient
• Flexible, creative and able to function under the pressure of tight deadlines and large volumes of applications
• Strong interpersonal skills
• Team player
• Effective communication skills to handle admission enquiries and financial support requests from prospective students, also under time pressure
• Prior working experience within higher education, is a plus

Fixed-term contract: 1 year.

The position with an FTE of 1.0 (38 hours) is based on the Woudestein campus of the Erasmus University Rotterdam, but working from home for part of the week is an option. Most of the work can be done during regular office hours, with the exception of several student recruitment fairs per year in the Netherlands and internationally.

The conditions of employment comply with the collective labour agreement for Dutch universities (CAO NU). We offer a full-time contract, initially for one year. Salary is subject to training and experience and may vary from a minimum of € 2,656 (scale 8) up to a maximum of € 4012 (scale 9) gross per month, based on a full-time contract of 38 hours.

Erasmus University Rotterdam has attractive employment conditions, which include a holiday allowance of 8 per cent, an end-of-year bonus of 8.3 per cent, and a generous number of vacation days. More information is available at https://www.eur.nl/en/working/eur-employer

As the admissions officer will mainly work at our Woudestein campus, we expect our new colleague to reside in the greater Rotterdam area.

You will have plenty of opportunities to develop your professional skills through courses and trainings - internally and externally. We believe in personal and professional growth and will help you shape your career path.

Rotterdam School of Management, Erasmus University

Rotterdam School of Management, Erasmus University (RSM) is one of Europe's top-ranked business schools. RSM provides ground-breaking research and education furthering excellence in all aspects of management and is based in the international port city of Rotterdam - a vital nexus of business, logistics and trade. RSM's primary focus is on developing business leaders with international careers who can become a force for positive change by carrying their innovative mindset into a sustainable future. Our first-class range of bachelor, master, MBA, PhD and executive programmes encourage them to become critical, creative, caring and collaborative thinkers and doers. Study information and activities for future students, executives and alumni are also organised from the RSM office in Chengdu, China. www.rsm.nl

RSM is an equal opportunity employer and explicitly encourages applications from candidates of all genders, ethnicities, and nationalities.