Data analyst/Technical Support Officer Processes and Systems

Data analyst/Technical Support Officer Processes and Systems

Published Deadline Location
26 Nov 15 Dec Rotterdam

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In a small enthusiastic team, you will be responsible for the technical support of the educational processes within the frameworks and strategy of the Tinbergen Institute. In addition, you will also play a key role in data collection, processing, and analysis. This is a combined role in the field of process support and data analysis, in which there is plenty of room for your own ambition and development.

Job description

In the role of Technical Support Officer you monitor the quality of internal processes and identify opportunities to (further) automate them. You also support the implementation of these improvement processes. An example of this is a more effective integration of our own information system (Knack) with the administrative processes. But it also concerns, for example, a better use of and connection to the university systems in the field of educational support and administration (timetabling, Canvas, Osiris).

Additionally, in the role of data analyst, you will have first responsibility for data collection, data processing and analysis. This includes analyses around alumni tracking and linking research publications from various systems. As a renowned research and educational institute, we want to closely follow our researchers and alumni. The data for this comes from various systems and sources. As a data analyst you will ensure that this kind of collected data is analyzed and made available for publication on the website.

Your main activities at a glance:

  • In consultation with colleagues, you will ensure further automation of educational processes. These include processes surrounding student admissions, course evaluations, timetabling and reports for committees and archiving.
  • In consultation with various stakeholders within the university you look for further connection with the education and information systems that the university offers.
  • You are involved in optimizing other internal processes by making better use of (technical) possibilities and further automatization.
  • You are responsible for data collection, technical programming, and data and process analysis within the Tinbergen Institute. You ensure that everything runs optimally and thereby, of course, also ensure the quality control.

Who will you be working with?

You will be working with an enthusiastic team in a small and informal setting. The Tinbergen Institute has a location in Amsterdam and Rotterdam. The position is carried out within the Graduate school (Tinbergen Institute) and you will be appointed at Erasmus University Rotterdam. Your workplace will be both in Amsterdam (Zuidas) and in Rotterdam (campus Woudestein).

What’s in it for you?

Learning and growing is very important to us. We are therefore happy to offer you training and guidance to enable you to do your work as well as possible. In addition, the Tinbergen Institute itself is also developing rapidly and we would like to give you the opportunity to develop along with with us. Further shaping within your function towards other related tasks and areas of attention is among the possibilities.


Erasmus University Rotterdam (EUR)


  • You have an academic working and thinking level;
  • You have good programming skills in programs like R, Python, Javascript;
  • You are able to bring things to fruition in good teamwork;
  • You have a creative mind, analytical ability, organizational skills and can handle pressure;
  • You have good communication and relationship building skills (fluency in Dutch and English, C1 level CEFR in word and writing is desired).

Conditions of employment

Fixed-term contract: 1 year with possibility of conversion to permanent contract.

We offer an internationally oriented and varied job in an enthusiastic team, with good working conditions in accordance with the Collective Labor Agreement for Dutch Universities (CAO NU).

The start date of this position is as soon as possible and you will be formally based at Erasmus School of Economics in Rotterdam. The successful candidate will be offered a one year contract of 0,6-0,8 FTE with Erasmus University Rotterdam. This contract can, in case of positive assessment and unchanged organizational circumstances, be turned into a fixed employment contract. In accordance with the conditions applied at Erasmus University Rotterdam as indicated in the Collective Labour Agreement (CAO NU) of the Dutch universities, the salary is dependent on the candidate’s experience and is set at a maximum of CAO NU scale 10 with a minimum of €2.836, - and a maximum of €4.474, - gross per month, on a fulltime basis. In addition, EUR pays an 8% holiday allowance and an end-of-year payment of 8.3% and offers excellent secondary benefits, and a very generous leave scheme. Furthermore, EUR is affiliated with ABP for the pension provision and we offer partially paid parental leave, fully paid extended birth leave for partners, a personal education budget, work-life balance coaches and more. Employees can also use EUR facilities, such as the Erasmus sports center and the University library.

Erasmus University Rotterdam aspires to be an equitable and inclusive community. We nurture an open culture, where everyone is supported to fulfill their full potential. We see inclusivity of talent as the basis of our successes, and the diversity of perspectives and people as a highly valued outcome. EUR provides equal opportunities to all employees and applicants regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, functional impairment, citizenship, or any other aspect which makes them unique. We look forward to welcoming you to our community.


Erasmus University Rotterdam

Erasmus University Rotterdam (EUR) is an internationally oriented university with a strong social orientation in its education and research. Our scientists and students work in close collaboration with internal and external parties to solve global, social challenges, inspired by the always dynamic and cosmopolitan Rotterdam. Our mission is therefore "Creating positive societal impact". Our academic education is intensive, active and application-oriented. Our research increasingly takes place in multidisciplinary teams, which are strongly intertwined with international networks. With our research impact and thanks to the high quality of education, EUR can compete with the top European universities. The Erasmian values function as our internal compass and make Erasmus University recognizable to the outside world: engaged with society, world citizen, connecting, entrepreneurial and open-minded.


Erasmus School of Economics - Tinbergen Institute

Erasmus School of Economics (ESE) is the economics faculty of EUR. Tinbergen Institute (TI) is the joint graduate school and research institute of Erasmus School of Economics and of the economics faculties of UvA and VU. The EUR is the overall coordinator of the institute. The institute provides two research master programs and organizes seminars and conferences. At present the institute has over 180 research fellows, 126 PhD students and about 80 students in the research master programs.

See Erasmus School of Economics, Tinbergen Institute and Business Data Science Research Master Program for more information.


  • Research, development, innovation; Policy and staff; IT
  • 24—32 hours per week
  • €2836—€4474 per month
  • University graduate
  • ESE/TI/20211126-2


Erasmus University Rotterdam (EUR)

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Burgemeester Oudlaan 50, 3062 PA, Rotterdam

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