Docent ondersteuner / teacher support officer

Docent ondersteuner / teacher support officer

Published Deadline Location
19 May 27 Jun Eindhoven

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Job description

For the Department of Mathematics and Computer Science  at TU/e Euflex is looking for a candidate to fill the position of: 

Teacher Support Officer / Education Development Officer (0.8-1.0 fte)

Job description
A team of motivated and professional teacher support officers / education experts helps the TU/e teachers design their education. Our mission is to provide teachers with high-quality ICT in Education (ICTE) support that is always up to date. The team supports the lecturer during the educational design process, analyses, advises, spars, but also has a hands-on mentality and makes a difference. In this way, we enable the teachers to develop forms of education that optimally help transfer the specialist knowledge of lecturers to the students. In that educational design, the student is always central. We always strive to achieve an effective and efficient design.

Department of Mathematics and Computer Science
With over 100 (assistant, associate and full) professors, almost 200 PhD and PDEng students, about 1100 Bachelor students and 600 Master students, the Department of Mathematics and Computer Science (M&CS) is one of the largest departments of the TU/e. By performing top-level fundamental and applied research, and maintaining strong ties with industry, M&CS aims to contribute to science and to innovation in and beyond the region. This is reflected in a rich portfolio of projects and grants that our professors attract (including ERC and national level personal grants, H2020, NWO, and industry co-funded projects). M&CS is offering high-quality educational programs including multiple Bachelor and Master programs, all fully taught in English, including a full Data Science curriculum and a new Data Science and AI MSc program.
The department's relationship with the high-tech industry in the Brainport region means that interested staff and students can contribute directly to the development of technological innovations with real-world relevance. The department has produced a number of successful spin-offs and participates in many national and international research consortia.

Education Innovation at TU/e
Are you the trusted innovative educational developer with a well-founded vision who functions optimally in a matrix of actors? Are you a team player with a service-oriented attitude that will share insights, didactic knowledge, tools, and experiences throughout the organization?
Various preconditions have been created at the TU/e for innovations in education. Many new educational ICT systems and AV resources are also now making it possible to design education in an optimal mix of forms. Teachers are making increasing use of this.
Teacher support and Course Support Team (CST) are the first point of contact with teachers regarding educational tasks. You would work together with a team that is composed of a Teacher supporter & CST team leader and various support staff to support teachers with hands-on tasks as well as innovative developments. You will cooperate with program coordinators, the departmental managers of Education and Students Affairs and the chain of (departmental) teacher supporters. 
For Mathematics and Computer Science, you will be the reliable key-user of the educational management system (e.g., Canvas), assessment tools (e.g. Ans, Cirrus, etc.), tools for interaction (e.g. Mentimeter, Feedback Fruits) and other educational tools. With these tools, your job consists in supporting our teachers through the functionalities of TU/e toolbox, advising them about the best tool/ functionality based on their didactical plan and supporting them in setting up these tools in their courses, if practical support is needed. 
As a teacher support, it is also expected that you collaborate with the teacher support & CST team leader in strategies and projects to work together with our teachers in their educational challenges. The ability to carefully listen to our teachers and to integrate their input in the implementation of strategies and projects is a fundamental aspect to be successful in this position. For example, preparing info sessions with important subjects to our teachers, looking for articles/ methodologies that could help them with their challenges etc. 


Eindhoven University of Technology (TU/e)


Can you collaborate with teachers by guiding them to shape an optimal blend of learning forms for effective learning for students in a high-quality engineering education?
Can you switch roles from advising educational strategies to supporting teachers with hands-on tasks?
Will you, together with others in our team, be keeping up with ICTE developments and giving that extra boost to the range of possibilities and solutions that Mathematics and Computer Science and the entire chain of teacher support officers can offer our teachers?
Do you tackle educational innovations on a project basis and only let go when a new success has been achieved?
Do you like pioneering and sharing experiences with the community?

Then we look forward to receiving your application! Particularly if you recognize the following characteristics in yourself:
•    University graduate, specializing in Education or related studies,
•    Minimum 3 years of relevant professional experience,
•    Experience with ICT in education, affinity with technical and scientific subjects,
•    Experience with project-based work,
•    Hands-on mentality,
•    Good command of the English language, spoken and written.
•    Ability to communicate and collaborate well with teachers
•    Support-oriented attitude

General aspects
The Department of Mathematics and Computer Science of Eindhoven University of Technology is a place that brings motivated students, lecturers and researchers together. We train high-caliber students and conduct pioneering scientific research and our in-depth knowledge of mathematics and computer science enables us to find solutions to issues that exist within society.
As part of Brainport, the 'smartest' region of the world, we also enter into special collaborative partnerships with companies and government authorities. This enables us to provide exceptional future prospects to all those who study with us or collaborate with us.
The Education and Student Affairs service (ESA) is the central service point for teachers and (prospective) students at Eindhoven University of Technology and provides a range of services both centrally and from the departments in the field of educational support, educational logistics, study skills, career guidance, use of ICT resources in education, professional skills and language teaching. ESA also supports the various education programs in the fields of education policy, legislation and regulations, quality assurance, education and institution accreditation, educational innovation and internationalization.
To support our teachers, we have set up a Course Support Team, consisting of five people in either educational or administrative support so that teachers can focus on the core of teaching. We help them by setting up their Canvas pages, create quizzes, look for ways to increase student interaction, help them organize their exams and process grades.
We are looking for a colleague who wants to help build a high-quality, professional service in an informal, personal culture. We attach great value to customer focus, learning ability and cooperation.

Conditions of employment

1.0 fte appointment. (0.8 fte is an option that can be discussed) Depending on experience and education, the salary for a full-time contract ranges between € 2,846 and € 4,490 gross per month (salary scale 10 CAO Dutch Universities). The TU/e offers a broad package of fringe benefits, for instance a year-end bonus of 8.3%, holiday allowance of 8% and excellent sport facilities and 41 paid holidays at a 40 hour work week.
An initial  temporary appointment for a period of one year with the intention to convert this into a permanent contract at a mutual positive evaluation. 
An appointment via Euflex (TU/e secondment agency) is an option that will be considered.


  • Support staff (clerical, administrative, facility)
  • max. 38 hours per week
  • University graduate
  • EU.5669


Eindhoven University of Technology (TU/e)

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De Rondom 70, 5612 AP, Eindhoven

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