As a Junior Hospitality Officer you will be working for the Lifeport Welcome Center and for the Radboud Excellence Initiative (REI). 
Responsibilities for the Lifeport Welcome Center
The Lifeport Welcome Center is a new service center for international talent with both an online location and an onsite location on Radboud’s campus, in Huize Heyendael. It is a regional initiative with partners such as the Economic Board, the Municipality of Nijmegen, the Immigration and Naturalisation Service (IND), and the Province of Gelderland. The Welcome Center was set up to support internationals working for Radboud University and its partners.

When internationals start working in the Nijmegen region, they not only start a new job, but also a new life in a foreign country with new people, a different culture, and a different language. This new start comes with many challenges. Together with the Senior Hospitality Officer, you will help with the onboarding of international staff and guests, so they have a good start in Nijmegen and feel welcome here. You will set up a social programme for international staff to help them learn more about living and working in the Netherlands and give them an opportunity to meet other internationals. This social programme will consist of social events, meetings, excursions, lectures and workshops.

Besides the social aspects, you will also provide internationals with practical and HR information and anything else they need to know before moving to the Netherlands. You will help them with housing, setting up a Dutch bank account, appointments with the Nijmegen Registry Office or the Immigration and Naturalisation Service (IND), and other aspects of their relocation. When they start settling in, you will advise them on local service providers, healthcare providers, sports or other clubs, and any other questions they may have. You will provide hands-on assistance when needed.

Together with the Senior Hospitality Officer, you will further develop the Hospitality Programme for international talent. In this position there will be plenty of room for your own creativity and ideas.

Responsibilities for the Radboud Excellence Initiative (REI) The Radboud Excellence Initiative is an initiative that brings the most exceptional talents from every academic field to Radboud University and the Radboud university medical center in order to strengthen bonds between universities worldwide.

Together with the Senior Hospitality Officer, you will be responsible for the nominees of the Radboud Excellence Initiative (REI) from the moment they have been awarded their professorship or fellowship. You will be in close contact with the nominees themselves, their nominators, and their HR advisors. You will inform all parties about provisions that are specific to the Radboud Excellence Initiative and answer any questions they may have. Also, you will organise social events specifically for this group, help increase REI's visibility and strengthen existing relations with Radboud's faculties and services, and with the secretary of REI's panel of judges. You will help set up an alumni programme for former REI professors and fellows.

• You hold a Bachelor's degree or equivalent.
• You have excellent proficiency in Dutch and English and preferably a third language. 
• You have an affinity with the academic world and are familiar with Radboud University and its structure. You know the Nijmegen region well.
• You are aware of the challenges that face international staff and students and have experience working in this field. 
• You are service-oriented, approachable and available. As the go-to person for REI nominees and other international staff, you enjoy helping them with any requests, from simple to complex. You are able to solve problems independently. 
• You have experience and enjoy working with people from culturally diverse backgrounds. 
• You have experience with social media in a professional setting.
• You have experience with research into the (prospective) clients of a hospitality programme and will be able to propose fitting adaptations to its services based on your conclusions.

Fixed-term contract: It concerns a temporary employment for 1 year, with the prospect of a permanent position after positive evaluation.

• It concerns an employment for 0.8 FTE.
• The gross monthly salary amounts to a minimum of €2,818 and a maximum of €3,764 based on a 38-hour working week, depending on previous education and number of years of relevant work experience (salary scale 8).
• You will receive 8% holiday allowance and 8.3% end-of-year bonus.
• It concerns a temporary employment for 1 year, with the prospect of a permanent position after positive evaluation.
• You will be able to use our Dual Career and Family Care Services. Our Dual Career and Family Care Officer can assist you with family-related support, help your partner or spouse prepare for the local labour market, provide customized support in their search for employment and help your family settle in Nijmegen.
• Working for us means getting extra days off. In case of full-time employment, you can choose between 30 or 41 days of annual leave instead of the legally allotted 20.

Work and science require good employment practices. This is reflected in Radboud University's primary and secondary employment conditions. You can make arrangements for the best possible work-life balance with flexible working hours, various leave arrangements and working from home. You are also able to compose part of your employment conditions yourself, for example, exchange income for extra leave days and receive a reimbursement for your sports subscription. And of course, we offer a good pension plan. You are given plenty of room and responsibility to develop your talents and realise your ambitions. Therefore, we provide various training and development schemes.

You will join the Global Staff Services (GSS) team, which is part of the Employment of Human Resources (HR) Expert Centre. This department is part of Radboud Services. HR supports management and staff in personnel and organisational matters. This includes the development and implementation of HR policy, the development of regulations (e.g. on employment conditions and career development). The HR department consists of the following subsections: Strategy, Policy and Development, the HR Service Centre and the HR secretarial office. 
You will work in close cooperation with other members of the GSS team, while maintaining close links with the Radboud Excellence Initiative taskforce and the division of Academic Affairs.



Radboud University
We want to get the best out of science, others and ourselves. Why? Because this is what the world around us desperately needs. Leading research and education make an indispensable contribution to a healthy, free world with equal opportunities for all. This is what unites the more than 24,000 students and 5,600 employees at Radboud University. And this requires even more talent, collaboration and lifelong learning. You have a part to play!