Student Affairs Officer

Student Affairs Officer

Published Deadline Location
6 Nov 27 Nov Maastricht

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At the University College Maastricht (UCM) we are looking for an Officer Student Affairs to run our administrative educational processes.

Job description

UCM is an international Liberal Arts and Sciences Honours College that specializes in Bachelor education for academically passionate and highly motivated students from a wide variety of backgrounds. Drawing on the strengths of Maastricht University’s faculties and its own core staff, it offers its students over 150 courses and an extensive skills training program, as well as a close-knit academic community. Academic freedom of choice and personal attention are hallmarks of the program. After completing their studies, many students go on to renowned Master’s or PhD programs, and a wide range of careers.

As Student Affairs Officer offers you will be the first point of contact for students. You will help them with questions and administrative matters regarding their study. Since UCM offers students a broad range of courses to choose from, covering all scientific disciplines, they have high this freedom of choice, all students have an individual curriculum and consequently scheduling and administration is a rather complex process. More specifically you will be responsible for:
  • Answering questions of students either in person during open office hours or via email;
  • Providing information and assistance to course coordinators and students on educational administration; e.g. course catalogue;
  • Administer, monitor and process students who (re-)register;
  • Providing student support to enrolled students on course registration, providing transcripts and all other educational administration;
  • Providing support in ordering, processing and archiving course materials, such as books, e-readers and course manuals;
  • Provide clear communication for our students and teachers;
  • Provide administrative support to our Academic Advisors;
  • Coordination of exams;
  • Helping out colleagues in peek moments; e.g. organization of Community Events.


Maastricht University (UM)


You have an eye for details and you excel at keeping track of student data and records. This is reflected in organization skills, which allow you to work in a structured and accurate manner. You are also self-motivated, service oriented, visible and approachable. Furthermore you have:
  • A relevant MBO education and working level;
  • Experience with and affinity for students and educational administrative work;
  • Experience with working in diffferent systems, like MS Office.
  • Affinity with planning and scheduling;
  • Excellent verbal and written communication skills in English as well as Dutch.

Conditions of employment

What we offer

at Faculty of Science & Engineering, you will be employed by the most international university in the Netherlands, located in the beautiful city of Maastricht. In addition, we offer you:
  • Good employment conditions. The position is graded in scale 7 according to UFO profile Education-/Research Officer, with corresponding salary based on experience ranging from €2693,00 and €3636,00 gross per month (based on a full-time employment of 38 hours per week). In addition to the monthly salary, an 8.0% holiday allowance and an 8.3% year-end bonus apply.
  • An employment contract for a period of 12 months with a scope of 1.0 FTE. Upon proven suitability, the employment contract will be converted to an indefinite contract.
  • At Maastricht University, the well-being of our employees is of utmost importance, we offer flexible working hours and the possibility to work partly from home if the nature of your position allows it. You will receive a monthly commuting and internet allowance for this. If you work full-time, you will be entitled to 29 vacation days and 4 additional public holidays per year, namely carnival Monday, carnival Tuesday, Good Friday, and Liberation Day. If you choose to accumulate compensation hours, an additional 12 days will be added. Furthermore, you can personalize your employment conditions through a collective labor agreement (CAO) choice model.
  • As Maastricht University, we offer various other excellent secondary employment conditions. These include a good pension scheme with the ABP and the opportunity for UM employees to participate in company fitness and make use of the extensive sports facilities that we also offer to our students.
  • Last but certainly not least, we provide the space and facilities for your personal and professional development. We facilitate this by offering a wide range of training programs and supporting various well-established initiatives such as 'acknowledge and appreciate'.
    The terms of employment at Maastricht University are largely set out in the collective labor agreement of Dutch Universities. In addition, local provisions specific to UM apply. For more information, click here.


Maastricht University

Why work at Maastricht University?
At Maastricht University (UM), everything revolves around the future. The future of our students, as we work to equip them with a solid, broad-based foundation for the rest of their lives. And the future of society, as we seek solutions through our research to issues from all around the world. Our six faculties combined provide a comprehensive package of study programmes and research.

In our teaching, we use the Problem-Based Learning (PBL) method. Students work in small groups, looking for solutions to problems themselves. By discussing issues and working together to draw conclusions, formulate answers and present them to their peers, students develop essential skills for their future careers.

With over 22,300 students and more than 5,000 employees from all over the world, UM is home to a vibrant and inspiring international community.

Are you drawn to an international setting focused on education, science and scholarship? Are you keen to contribute however your skills and qualities allow? Our door is open to you! As a young European university, we value your talent and look forward to creating the future together.

Click here for more information about UM.


Faculty of Science and Engineering
At the Faculty of Science and Engineering (FSE), we focus on themes such as circularity and sustainability, future farming, digitisation and (scientific) instrument development. FSE's leading projects, like the Einstein Telescope Pathfinder, are sure to grab anyone's attention. The faculty is a vibrant hub of education and research in Science, Technology, Engineering, and Mathematics (STEM) and Liberal Arts and Sciences (LAS). At FSE, over 450 staff members and 3700 students gather to explore e exciting interdisciplinary research and educational programmes. Feel welcome, be part of our team and put your brilliant mind to work!

FSE at the Brightlands Campuses
Maastricht, Sittard-Geleen, Heerlen, and Venlo, the home of four creative Brightlands campuses, are bustling with 30,000 entrepreneurs, researchers, and students working diligently to solve global challenges. The Faculty of Science and Engineering is active on all four Brightlands campuses, and this is where our impact reaches its peak. To give you an idea of what is happening at each campus: Sittard-Geleen is home to the largest chemical site in the Euregion, while Venlo is a large hub for agri-food innovation. Maastricht is the site of the Health Campus, and Heerlen is the place to be for Smart Services.


  • Support staff (clerical, administrative, facility)
  • max. 38 hours per week
  • €2693—€3636 per month
  • Secondary vocational higher level +
  • 372


Maastricht University (UM)

Learn more about this employer


Paul-Henri Spaaklaan 1, 6229EN, Maastricht

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