Digital technologies are becoming indispensable in the modern research landscape, thus there’s an increasing need for support regarding cloud services and computing that align with Open Science objectives and FAIR principles. In this context, we're launching the Research Computing Infrastructure Support Team, combining the experience of Research Support at the University Library with the expertise of the university's ICT Servicecenter. As the Coordinator for Research Computing Infrastructure, your role will be pivotal in further developing our local cloud computing facilities, i.e. the Data Science Research Infrastructure (DSRI), and also guiding researchers in the use of (inter)national computing facilities. You will lead the creation of a strategic roadmap to position Research Computing Infrastructure support within the organization and manage stakeholder needs to ultimately create bridges so that the end users (academics) can navigate digital infrastructures and manage research software efficiently.

Your work focuses on:

• As a Coordinator you will work closely with academics, supporting them in navigating the local and (inter)national landscape of High Performance Computing (HPC) solutions and Cloud services for their research projects.
• Collaborate with external Digital Competence Centers and national Research IT organizations to coordinate resources such as SURF Research Cloud to enhance our services portfolio.
• Having a user-centric vision: You must be able to translate user needs and requirements into tangible products and services, bearing in mind that academics are transitioning into digital technologies. You must also ensure that our support mechanisms align with legal, academic guidelines and best practices.
• Stakeholder collaboration: You will be responsible for maintaining regular contact with stakeholders, translating input into product/service features and priorities. You have a sharp organizational sensitivity, and communication skills to coordinate work with the team of engineers, scrum master, community manager, key researchers, national service providers and other teams such as the data stewards.
• Developing a vision for Research Computing Infrastructure support: You will coordinate the creation of a roadmap that integrates our products and services within the broader Maastricht University research ecosystem. This will ensure long-term support for the evolving needs of the research community in the digital landscape.
• Agile management and evaluation: You will be instrumental in steering the development of the product (e.g. the DSRI) and the services (e.g. One-on-one support on virtualization technologies). Regularly assessing and evaluating the effectiveness of our offerings. In that sense, your activities as a coordinator are identical to the role of product owner as used within the agile philosophy.
• Leadership: you are a leader that will actively contribute to the development of the services and products. In your role you provide direction to the team's work, and you are an important point of contact for the team and stakeholders within the organization.

We are looking for you if you are someone who is good at bridging the gap between user needs and technological solutions. Someone who possesses an understanding of the academic research landscape and the intricacies of IT support. You are good at advising and taking decisions and have a strong organizational sensitivity. You are preferably familiar with the process of scientific research and/or with cloud and scientific computing services.

Furthermore, you have:

• A master’s degree, preferably in a related field. Such as, IT management, software engineering, information systems, computer science, etc.
• A good command of the English language and strong interpersonal skills to liaise effectively with both academic researchers and technical experts. In the long term, a good command of the Dutch language is also expected. Language training can be provided where necessary..
• A solution-focused mindset, analytical skills and a collaborative spirit.
• Affinity with Open Science, and the broader Research Computing Infrastructure landscape.
• Experience with Agile principles and the role that the product owner plays in this is a plus.
• Proven years of experience working in a similar role or managing complex IT projects. Having worked as PhD or researcher in referred environment is a plus.

As Product Owner Research Computing Infrastructure Support at Universiteits Bibliotheek, you will be employed by the most international university in the Netherlands, located in the beautiful city of Maastricht. In addition, we offer you:

• Good employment conditions. The position is graded in scale 11 - 12 according to UFO profile Consultant ICT, with corresponding salary based on experience ranging from €4332,00 and €6737,00 gross per month (based on a full-time employment of 38 hours per week). In addition to the monthly salary, an 8.0% holiday allowance and an 8.3% year-end bonus apply.
• An employment contract for a period of 12 months with a scope of 0.8 - 1.0 FTE. Upon proven suitability, the employment contract will be converted to an indefinite contract.
• At Maastricht University, the well-being of our employees is of utmost importance, we offer flexible working hours and the possibility to work partly from home if the nature of your position allows it. You will receive a monthly commuting and internet allowance for this. If you work full-time, you will be entitled to 29 vacation days and 4 additional public holidays per year, namely carnival Monday, carnival Tuesday, Good Friday, and Liberation Day. If you choose to accumulate compensation hours, an additional 12 days will be added. Furthermore, you can personalize your employment conditions through a collective labor agreement (CAO) choice model.
• As Maastricht University, we offer various other excellent secondary employment conditions. These include a good pension scheme with the ABP and the opportunity for UM employees to participate in company fitness and make use of the extensive sports facilities that we also offer to our students.
• Last but certainly not least, we provide the space and facilities for your personal and professional development. We facilitate this by offering a wide range of training programs and supporting various well-established initiatives such as 'acknowledge and appreciate'.

The terms of employment at Maastricht University are largely set out in the collective labor agreement of Dutch Universities. In addition, local provisions specific to UM apply. For more information, click here.

Maastricht University

Why work at Maastricht University?
At Maastricht University (UM), everything revolves around the future. The future of our students, as we work to equip them with a solid, broad-based foundation for the rest of their lives. And the future of society, as we seek solutions through our research to issues from all around the world. Our six faculties combined provide a comprehensive package of study programmes and research.

In our teaching, we use the Problem-Based Learning (PBL) method. Students work in small groups, looking for solutions to problems themselves. By discussing issues and working together to draw conclusions, formulate answers and present them to their peers, students develop essential skills for their future careers.

With over 22,300 students and more than 5,000 employees from all over the world, UM is home to a vibrant and inspiring international community.

Are you drawn to an international setting focused on education, science and scholarship? Are you keen to contribute however your skills and qualities allow? Our door is open to you! As a young European university, we value your talent and look forward to creating the future together.

Click here for more information about UM.

University Library

"Supporting your academic goals" is what the University Library stands for.

We maintain close ties with the academic world and play a crucial role within this community, essential for students, educators, and researchers in the digital transition. We contribute to the UM’s Open Science policy, an initiative to enhance the impact of academic research—by helping to make science and scholarship accessible and transparent.

The University Library is also continuously evolving, offering our professionals many opportunities to showcase their entrepreneurship and grow alongside. We accomplish this with a highly motivated and collegial team that values everyone's well-being. Will you be part of this team?

To find out more about the services and information we provide, watch the video or visit our website.