The Admissions and Education Officer is responsible for the admission process of MSM’s Master Students, ensuring that each candidate (customer) has a positive experience during their application process, via a customer-centric, supportive approach. The Officer is also responsible for reviewing all applications for MSM’s Master programs, and making his/her recommendations on the eligibility of the applicant. Additionally, follow-up calls once the applicant is admitted, preparing the necessary documents to help the student arrive safely in the Netherlands, reviewing MSM’s partner admissions applications are also part of the job. Finally, the Enrollment Team has an “all-hands-on-deck” approach, and in this way, supporting one another in various other activities such as recruitment, student services, career services and alumni services, is also part of the role. More information can be found in the task descriptions here below. The Admissions and Education Officer reports directly to the Manager Enrollment and Career Services.

Your main responsibilities will be:

• Responsible for the entire admissions process for all MSM Master’s and Summer School programmes, including thorough verification checks, document analysis and credential evaluation; SAP applications;
• Ensuring an excellent student experience: develop good relationships with students, provide advice and support from A to Z until the start of the programme;
• Ensuring students meet immigration service (IND) requirements and coordinating the Student Permit process for non-EU students;
• Cooperating effectively with international agents and MSM partner institutes regarding the admission of students;
• Ensuring a neat administration by maintaining MSM’s Full Fabric (CRM system) along with other Officers and gathering and analysing data for accreditation purposes;
• Reporting progress, identifying changes, challenges, and opportunities in the procedures and pro-actively develop proposals for improvement;
• Supporting activities (events, fairs, workshops, calls) of or advising the Enrolment Team, the Global Education Programmes Department and/ or the Management Team where needed.

You have at least a Bachelor’s degree or equivalent and have at least 2-3 years of working experience in a similar position. You have full proficiency in English. Knowledge of Dutch is an advantage.

Furthermore you:

• Have experience with international higher education systems and standards;
• Have experience with Nuffic and the IND as well as experience with or knowledge of scholarship programs for supporting the internationalisation of Dutch Higher Education, is an advantage;
• Are able to work with peak seasons and meeting deadlines;
• Have computer literacy in MS Office applications, CRM systems; SAP knowledge is a plus;
• Have excellent administrative skills.

What we offer
As an Admissions and Education Officer at The School of Business and Economics, you will be employed by the most international university in the Netherlands, located in the beautiful city of Maastricht. In addition, we offer you:

• Good employment conditions. The position is graded in scale 8 according to UFO profile Internationalisation Officer, with corresponding salary based on experience ranging from € 3.072,00 and € 4.103,00 gross per month (based on a full-time employment of 38 hours per week). In addition to the monthly salary, an 8.0% holiday allowance and an 8.3% year-end bonus apply.
• An employment contract for a period of 12 months with a scope of 1.0 FTE. Upon proven suitability, the employment contract will be converted to an indefinite contract.
• At Maastricht University, the well-being of our employees is of utmost importance, we offer flexible working hours and the possibility to work partly from home if the nature of your position allows it. You will receive a monthly commuting and internet allowance for this. If you work full-time, you will be entitled to 29 vacation days and 4 additional public holidays per year, namely carnival Monday, carnival Tuesday, Good Friday, and Liberation Day. If you choose to accumulate compensation hours, an additional 12 days will be added. Furthermore, you can personalize your employment conditions through a collective labor agreement (CAO) choice model.
• As Maastricht University, we offer various other excellent secondary employment conditions. These include a good pension scheme with the ABP and the opportunity for UM employees to participate in company fitness and make use of the extensive sports facilities that we also offer to our students.
• Last but certainly not least, we provide the space and facilities for your personal and professional development. We facilitate this by offering a wide range of training programs and supporting various well-established initiatives such as 'acknowledge and appreciate'.

The terms of employment at Maastricht University are largely set out in the collective labor agreement of Dutch Universities. In addition, local provisions specific to UM apply. For more information, click here.

Maastricht University

Maastricht University
Why work at Maastricht University?
At Maastricht University (UM), everything revolves around the future. The future of our students, as we work to equip them with a solid, broad-based foundation for the rest of their lives. And the future of society, as we seek solutions through our research to issues from all around the world. Our six faculties combined provide a comprehensive package of study programmes and research.

In our teaching, we use the Problem-Based Learning (PBL) method. Students work in small groups, looking for solutions to problems themselves. By discussing issues and working together to draw conclusions, formulate answers and present them to their peers, students develop essential skills for their future careers.

With over 22,300 students and more than 5,000 employees from all over the world, UM is home to a vibrant and inspiring international community.

Are you drawn to an international setting focused on education, science and scholarship? Are you keen to contribute however your skills and qualities allow? Our door is open to you! As a young European university, we value your talent and look forward to creating the future together.

Click here for more information about UM.

The School of Business and Economics
The School of Business and Economics (SBE) is one of Maastricht University’s six faculties. Our mission is to contribute to a better world by addressing societal problems, by co-creating knowledge and developing team players and leaders for the future.

By joining SBE, you will be part of the 1% of business schools worldwide to be Triple Crown accredited (EQUIS, AACSB and AMBA). You will join an inspiring and international environment, where learning and development is priority.

Maastricht School of Management
Maastricht School of Management (MSM) is part of the Maastricht University School of Business and Economics (SBE). With a successful track record of 70 years in global management education and international development with a focus on emerging economies, MSM has built a large network of students, alumni and partners across the globe. MSM offers internationally and nationally accredited Master of Arts in Management, MBA and Executive PhD degree programmes, on location in Maastricht and through partnerships around the world. In addition, MSM offers short executive courses, including customised programmes.
MSM’s management programmes provide a diverse and stimulating learning experience with students coming from many countries, professional backgrounds and areas of interest. Through its Expert Centre on Emerging Economies (ECEE), MSM provides capacity strengthening for a multitude of different clients worldwide. MSM is located on the monumental Tapijnkazerne campus in the center of Maastricht.
MSM strives to maintain a work environment based on a set of shared values, which enables the employees to develop their professional careers in teaching, research, consultancy and administration. MSM’s official language is English.